Welcome to
Bill Jacobs Volkswagen

I had some trouble with the service department and the timing of my car's service, but Mr. Fred Borels the service manager went above any beyond to rectify the situation. Mr. Borels did an extraordinary job and showed customer care as well as amazing problem solving.

Nikki was awesome with our 2025 Jetta purchase! Easygoing and honest. Happy customers! Ask for Nikki at Bill Jacobs!

My husband and I purchased a vehicle for our 16 year old son last night and I just had to write a review. The service we received was beyond excellent. Chad Simon and Tarlan Aliev went above and beyond to find us the type of vehicle we were looking for and found us the vehicle we were looking for with super low miles, had it shipped to the dealership, made the necessary repairs and gave us the absolute best price. This is our 5th car purchase from Bill Jacobs VW Aurora and this is why we keep coming back! Thank you so much for helping us to have peace of mind in the car we purchased but also making our sons birthday so special!

Nikolina helped us get the car we wanted and was very helpful. Thank you!

I had a great experience purchasing my new 2026 Volkswagen Taos at Bill Jacobs Volkswagen in Naperville! Nikki, my sales associate, was friendly, knowledgeable, and made the entire process easy and stress-free. She took the time to answer all of my questions and made sure I felt confident every step of the way. I also want to thank General Manager Rick for his professionalism and for creating such a welcoming, customer-focused environment. It's clear that customer satisfaction is a priority for this team. My experience was so positive that I recommended Bill Jacobs Volkswagen to my sister, and she received the same excellent service when she purchased her new SUV. That consistency says a lot about the team and their commitment to their customers. I couldn't be happier with my new 2026 Volkswagen Taos and highly recommend Bill Jacobs Volkswagen in Naperville to anyone looking for a smooth, enjoyable car-buying experience!

I had an amazing experience at Bill Jacobs Volkswagen! From the moment I walked in, everyone was welcoming, professional, and genuinely helpful. Nikolina was absolutely amazing throughout the entire process. She was knowledgeable, patient, and made buying my SUV a smooth and stress-free experience. She took the time to answer all of my questions and made sure I was comfortable every step of the way. I also want to thank General Manager Rick and Finance Advisor Chris for going above and beyond. They were honest, transparent, and made the financing process easy to understand. I never felt pressured, and they truly worked to make sure I drove away happy. If you’re looking for a dealership that values its customers and provides outstanding service, I highly recommend Bill Jacobs Volkswagen. Thank you, Nikolina, Rick, and Chris, for making this such a great experience. I love my new SUV!

This was very nice experience, Cesar , my sales rep was amazing to work with. The dealership was very nice and friendly. The finance manager spent his time making sure the process is fast and smooth. Their car sales manager just stopped by to say hello. Just a pleasant environment. I highly recommend this place and will be coming back to them again for sure.

Nikki, was a Fabulous Sales Rep, she did everything & got us Finance without any hesitation. I got the vehicle I want, Thank You, you in need of a vehicle go to Bill Jacob's in Naperville ask for Nikki tell het I sent you.

Had a great buying experience with Tarlan at BJ Volkswagen.

Nikki was great to work with and got us a great deal! We’ll be returning to Bill Jacobs for our next car.

Nikki is the best of the best. She’s incredibly knowledgeable, and no nonsense. Best sales experience in car buying I have ever had!

I recently purchased a Golf R from Tarlan Aliev and had a great experience. He was straightforward, transparent, and easy to work with regarding pricing. I initially called to ask about the listed sticker price and whether the dealership would honor it, especially after visiting another dealer that was marking vehicles over MSRP. Tarlan was direct and confirmed they could make the deal at there listed.

Tarlan Aliev is the best! He was professional, knowledgeable, and incredibly easy to work with throughout the entire car-buying process. There was no pressure, and he took the time to answer all of our 100000+ questions and make sure we were comfortable with our decision. He made the experience smooth, straightforward, and stress-free. If you’re looking for a great salesperson who genuinely cares about his customers, I highly recommend Tarlan Aliev!

What an amazing experience with Nikolina Vogler at bill Jacobs Volkswagon. She was so helpful and polite. I will definitely refer her and be back if ever in need for another vehicle.

Nikki was great, super professional but personable. We were in and out pretty quick and she was very kind working with us and our two kids.