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I went into the dealership and walked out with a new vehicle a couple hours later. I had a great experience working with Hayley B in sales and PJ in finance they went above and beyond to ensure a great experience.
Best experience I have ever had buying a car. Everyone was so attentive and kind. I can’t say enough nice things about Hayley B, she went above and beyond as well as our financial advisor PJ!!! I will definitely be back in the future to see them!
I had a great experience!!....Hayley was absolutely superb from beginning to end and made our visit pleasant
Such wonderful human beings! They transformed the difficult task of selling back my late husband's car into a moving humanitarian experience. Joey, Gleb, and Brenda, you are THE BEST.
Hayley was very professional in her management. She didn't create false expectations and did everything within her reach to match the offer to my needs. When we finished the negotiation, I received a pleasant surprise: my personal belongings had been placed in my new car. Additionally, they gave me gifts. It was fantastic. The only area for improvement is in the signing process. The person who attended to me seemed a bit upset because I didn't want to accept extended warranties. Everything else exceeded my expectations.
Went in to purchase a car, didn’t have the best knowledge of everything I needed to know, but Gerardo (salesman) did an amazing job of getting me the right car for me. This has been our 2nd car purchase with him and we will continue to only buy from him. We appreciate his time and effort. We will 100% recommend him and his location!!
I Bought a car from you. The salesman was Andre. B. He was very knowledgeable and was able to answer all of my questions. He came through with everything we talked about and I bought the car. If in the future I’m looking again for a car I will call him first.
Andres did a great job in helping me find the right car for me at this time.
I purchased a 2023 Tiguan through Ricardo. We had called around to multiple VW Dealerships to find the trim and color Tiguan we wanted. Ricardo was the only salesman who was able to find the exact car I wanted. The only downfall with the dealership was the finance manager was very pushy with the extended warranty and made the conversation/final process in purchasing the car awkward. I’m glad my husband did the research as the interest rate I was being quoted was over 7% for someone with excellent credit. My husband brought up that the VW website is offering 3.9% financing ...
We worked with Ricardo while buying our 2021 Atlas. He has twenty years of experience and it shows. He was able to answer the majority of our questions with ease. If he was unsure on something, he found out promptly. He was very professional and patient with us and our two small kiddos. Buying a car was a great experience thanks to Ricardo and the other courteous staff at Bill Jacobs VW.
(Translated by Google) Very excellent yes above all thanks to God a lot of support since I called you on the phone and all your team since I arrived very attentive I do not speak English and they went for other colleagues and they helped me and there are those who also speak Spanish God continue to bless us and to date Amen (Original) Muy excelente si sobre todo gracias a Dios muchísimo apoyo desde que le marque por teléfono y todo su equipo desde que llegué muy atentos no hablo inglés y fueron por otro compañ...
Excellent service, Ricardo, excellent person, very friendly and very helpful, he helped me a lot with my deal, he correctly explains everything about what the loan is about. If you go to that dealer, you will not regret
Ricardo helped me purchase my 2023 ID.4! He was extremely nice and patient, making me feel comfortable while making this big decision. Thank you!
Love my new Atlas and Joey P is the reason why. Joey P couldn't have made the deal go any smoother.
Had a very positive experience with salesperson Robert Butts who went above and beyond to deliver my new 2023 ID.4. He is their EV expert and also very good at the sales process. Would recommend A+++
Cesar sale my second car thank you.
I went into the dealership and walked out with a new vehicle a couple hours later. I had a great experience working with Hayley B in sales and PJ in finance they went above and beyond to ensure a great experience.
Best experience I have ever had buying a car. Everyone was so attentive and kind. I can’t say enough nice things about Hayley B, she went above and beyond as well as our financial advisor PJ!!! I will definitely be back in the future to see them!
I had a great experience!!....Hayley was absolutely superb from beginning to end and made our visit pleasant
Such wonderful human beings! They transformed the difficult task of selling back my late husband's car into a moving humanitarian experience. Joey, Gleb, and Brenda, you are THE BEST.
Hayley was very professional in her management. She didn't create false expectations and did everything within her reach to match the offer to my needs. When we finished the negotiation, I received a pleasant surprise: my personal belongings had been placed in my new car. Additionally, they gave me gifts. It was fantastic. The only area for improvement is in the signing process. The person who attended to me seemed a bit upset because I didn't want to accept extended warranties. Everything else exceeded my expectations.
Went in to purchase a car, didn’t have the best knowledge of everything I needed to know, but Gerardo (salesman) did an amazing job of getting me the right car for me. This has been our 2nd car purchase with him and we will continue to only buy from him. We appreciate his time and effort. We will 100% recommend him and his location!!
I Bought a car from you. The salesman was Andre. B. He was very knowledgeable and was able to answer all of my questions. He came through with everything we talked about and I bought the car. If in the future I’m looking again for a car I will call him first.
Andres did a great job in helping me find the right car for me at this time.
I purchased a 2023 Tiguan through Ricardo. We had called around to multiple VW Dealerships to find the trim and color Tiguan we wanted. Ricardo was the only salesman who was able to find the exact car I wanted. The only downfall with the dealership was the finance manager was very pushy with the extended warranty and made the conversation/final process in purchasing the car awkward. I’m glad my husband did the research as the interest rate I was being quoted was over 7% for someone with excellent credit. My husband brought up that the VW website is offering 3.9% financing ...
We worked with Ricardo while buying our 2021 Atlas. He has twenty years of experience and it shows. He was able to answer the majority of our questions with ease. If he was unsure on something, he found out promptly. He was very professional and patient with us and our two small kiddos. Buying a car was a great experience thanks to Ricardo and the other courteous staff at Bill Jacobs VW.
(Translated by Google) Very excellent yes above all thanks to God a lot of support since I called you on the phone and all your team since I arrived very attentive I do not speak English and they went for other colleagues and they helped me and there are those who also speak Spanish God continue to bless us and to date Amen (Original) Muy excelente si sobre todo gracias a Dios muchísimo apoyo desde que le marque por teléfono y todo su equipo desde que llegué muy atentos no hablo inglés y fueron por otro compañ...
Excellent service, Ricardo, excellent person, very friendly and very helpful, he helped me a lot with my deal, he correctly explains everything about what the loan is about. If you go to that dealer, you will not regret
Ricardo helped me purchase my 2023 ID.4! He was extremely nice and patient, making me feel comfortable while making this big decision. Thank you!
Love my new Atlas and Joey P is the reason why. Joey P couldn't have made the deal go any smoother.
Had a very positive experience with salesperson Robert Butts who went above and beyond to deliver my new 2023 ID.4. He is their EV expert and also very good at the sales process. Would recommend A+++
Cesar sale my second car thank you.
Thank you for taking the time to visit our website. Bill Jacobs Volkswagen is your trusted, local award-winning dealership that has been recognized for excellence in customer satisfaction. At our Volkswagen dealership in Naperville, Illinois we are here for all of your automotive needs. Whether you are looking to purchase a new vehicle or your Volkswagen is in need of auto repairs, one thing is for certain: At Bill Jacobs Volkswagen, the cars bring you in and the experience brings you back. Our new Volkswagen vehicles are rightfully known for their exceptional quality, modern features, and impressive capabilities. Whether you are looking for a sedan or SUV, our lineup of new Volkswagen models has something for everyone. As one of the largest volume new and pre-owned Volkswagen dealership in Illinois, we can help you choose the exact vehicle you are looking for.
If you are in the market for a quality pre-owned vehicle, we also offer a great selection of used vehicles to choose from. We use market-based pricing on our used cars. This is philosophy in how we do business. We use technology to scan the competitive marketplace to ensure our vehicles are priced competitively, saving you time in the negotiation process. With over 100 pre-owned vehicles, you will find what you are looking for.
Bill Jacobs Volkswagen
2211 Aurora Ave
Naperville, IL 60540
Sales: (844) 746-7928
Service: (844) 746-7929
Parts: (844) 746-7936
