Welcome to
Bill Jacobs Volkswagen

I was greeted with loving arms. Everybody was welcome very nice. Made me feel very comfortable. I knew I was in good hands and they made sure I walked out with something better than what I was looking for and when I say they worked with me, they worked with me. They are a blessing and I am blessed to have been referred to them. Please ask for Miss Lavern when you go.

Marc Bernard...very professional, nice and friendly agent. The atmosphere was unique, different from other dealer places. I would recommend them to everybody. Thank You, Marc, Chris and the whole team.

Tarlan Aliev was my sales person, , it was an easy process and excellent service to that no one else can do

Outstanding Experience at Bill Jacobs Volkswagen I recently purchased a vehicle from Bill Jacobs Volkswagen, and overall, it was a great experience. The main reason this deal came together was because of Chad Simon. Chad was absolutely fantastic to work with professional, personable, knowledgeable, and genuinely focused on making sure I had a positive experience throughout the process. From the moment Chad became involved, he took the time to answer my questions, address my concerns, and make me feel like a valued customer rather than just another sale. His communication was excellent, and his willingness to go the extra mile ultimately saved the deal. Car buying can sometimes be stressful, but Chad's positive attitude and customer-first approach made the process enjoyable. I do feel it's worth mentioning that the sales associate I initially worked with could benefit from additional training in customer service, communication, and overall people skills. The interaction lacked the level of professionalism and respect that customers should expect when making a significant purchase. Had Chad not stepped in, I likely would have taken my business elsewhere. That said, thanks to Chad's outstanding customer service and dedication, I drove away happy and confident in my purchase. If you're considering buying a vehicle from Bill Jacobs Volkswagen, I highly recommend asking for Chad Simon. He is a true asset to the dealership and the type of person who makes customers want to come back in the future. Thank you, Chad, for turning what could have been a disappointing experience into a great one!

I had a great experience when buying my new vehicle at Bill Jacobs Volkswagen! I would recommend this dealership, and specifically Salesman Marc Bernard, to anyone I know! Marc is incredibly trustworthy with your time and business, he truly made my experience seamless.

I had a great experience at this Bill Jacobs dealership! I highly recommend salesman, Marc Bernard!

Cesar Mendoza Excellent service

Today, as for the last 7 years, we have been VW-Naperville customers. And this experience has always been the best.... Thank you for the attention we received from Mr. Cesar Mendoza, for his ability to listen to us and assure us a good price, contract and good service. Thank you Cesar. And Thanks to all VW & Associates at this dealership for your great service...😁

Rodrigo was great and really respectful and nice

Nikolina and Chad were both really helpful and knowledgeable.

Rodrigo sold me a brand new Jetta. He was amazing it was a quick and educational procedure. Chris upstairs in financing was also amazing and made his part very efficient. Both parties explained everything in full and went over every detail. I would highly recommend bill Jacob’s Volkswagen. Excellent service.

Nikolina was wonderful, super transparent about everything and very patient. Would definitely recommend. Chad was also great and very transparent.

Cesar was fantastic, thanks!

Cesar Mendoza and TJ Hendzel were very helpful in completing my Tiguan purchase today. I would recommend Bill Jacobs VW dealership.

We came here to purchase a vehicle for my girlfriend and the process was so quick. Nikolina helped us reach the price we were looking for. Also, thanks to Rick the Gm!