Welcome to
Bill Jacobs Volkswagen

Bill Jacobs staff made my car buying experience phenomenal! Robert Butts had reached out to me a couple times during my VW search. I thought I would go ahead and agree to stop in and see if their offer was better, comparable to other VW dealers. When I arrived, he had the two SUV’s ready for me to test drive. I felt completely respected throughout the whole process. Robert was patient with me, he answered all my questions, and he stayed late to make my purchase happen. I never felt like an inconvenience. After my decision to purchase was made, I saw Brandon in the warranty department. He also answered all my questions, was completely patient, was professional, was highly respectful and personable-everyone was. Lavern Bernard took me on test drives, and Lavern too was professional, cheerful, kind, and had a mindset of accommodating my options. The general manager TJ Hendzel also took time to step into Robert’s office, shake my hand, and congratulate me (made me feel important!). I had been researching and shopping the Atlases for months-several months! Robert made a great impression on me and respectfully listened to me negotiate, which facilitated my decision to finally make the purchase happen. I highly recommend Robert Butts and the rest of the leadership team at Bill Jacobs VW. They are all fantastic! I am so happy with my VW purchase!

The moment I drove it is like 🚀 I knew I made the right choice. The VW offers the perfect combination of comfort, technology, and performance. It's a car that feels expensive without the expensive price tag. Volkswagen has definitely earned a loyal customer. Mainly NIKOLINA was professional, knowledgeable, and helpful throughout the entire purchasing process. Really I liked it.

Cesar Mendoza- Good customer assessor person!!!

I cannot say enough great things about our experience with Cesar! He was extremely professional, knowledgeable, and genuinely focused on helping us find the right vehicle!

Cesar was great to work with! Highly recommend!

Bought a f150 a couple days ago from these guys awesome experience the manger chad was honest and worked with me to get my new truck.

Nikolina and Kelsie were friendly and professional—both patiently helped me buy my first Golf!

“I recently purchased a new car from this dealership and the entire experience was outstanding. From the moment I walked in, the staff was professional, knowledgeable, and genuinely focused on helping me find the right vehicle for my needs and budget. The process was straightforward, and they took the time to answer all of my questions without making me feel pressured. A special thank you Tarlan Aliev to for the patience and excellent customer service throughout the purchase. I drove away feeling confident in my decision and very happy with my new car. I would definitely recommend Bill Jacob’s VW to anyone looking for an stress-free car-buying experience.”

We recently purchased a 2023 Cross Sport in FLA. Unfortunately, many of my questions on the car’s design & computer features were not answered when we were there. Today, Robert Butts here at Bill Jacobs Naperville was AMAZING in answering and guiding me with ALL of my questions. He did so WITHOUT having to go online and/ or search. Thank you, Robert!

The place and the team is very proffesional, nice, and friendly. Marc was helping us and he did a excellent job. Thank you.

I was greeted with loving arms. Everybody was welcome very nice. Made me feel very comfortable. I knew I was in good hands and they made sure I walked out with something better than what I was looking for and when I say they worked with me, they worked with me. They are a blessing and I am blessed to have been referred to them. Please ask for Miss Lavern when you go.

Marc Bernard...very professional, nice and friendly agent. The atmosphere was unique, different from other dealer places. I would recommend them to everybody. Thank You, Marc, Chris and the whole team.

Tarlan Aliev was my sales person, , it was an easy process and excellent service to that no one else can do