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Our Reviews
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Apr 9, 2021
I would highly recommend Bill Jacobs VW and especially my salesman, Jose Juarez. Jose really took the time to help me understand the process as well as get extra help for me when I didn’t understand something fully. I found a great vehicle that was priced fair and all of my options were explained to me in a way that I could understand with no sales gimmicks. The entire staff at Bill Jacobs VW is great and I would highly recommend them to anyone in the market for a new or used vehicle!
Facebook
Apr 7, 2021
Jose Juarez was really helpful today showing me multiple options for cars that were around my price budget and of my liking. Overall great sales adviser who will try his best to meet your needs. Definitely recommending him to anyone in search of a new vehicle. 5 star service
DealerRater
Apr 6, 2021
I had the pleasure of having Ray as my sales person. He was awesome to say the least, he had my Tiguan ready first thing Saturday morning. He went the through the entire purchase thoroughly and explained it all to me. He made the purchasing experience at Bill Jacobs VW so fast friendly, that I will be a returning customer. Thanks Ray for all your help
DealerRater
Apr 1, 2021
We just purchased our first Volkswagen, and couldn’t be happier. Josh did an excellent job of finding the perfect SUV for us. He is very professional, personable, and was a pleasure to work with. CK worked with us completing the paperwork, and Matt completed the financial end smoothly and flawless. Everything went perfectly, and we left feeling confident that we made the right decision. Excellent experience at this dealership and with this team. Jane & Jerry Cameron
Facebook
Mar 30, 2021
I just bought a 2021 Volkswagen Tiguan from CK! Got a great deal on the vehicle and got provided with excellent customers service. Big thank you to John for making us feel like family! Such a great team! Thank you again!!
DealerRater
Mar 30, 2021
Celestine was a pleasure to work with. Very smooth experience and did not feel the pressure to leave with a vehicle unlike other dealer experiences
DealerRater
Mar 27, 2021
Excellent car buying experience! Ricardo Echeverria was an exceptionally kind and helpful salesperson, answering all my questions. I got an excellent deal on a used car.
Cars
Mar 27, 2021
One of the best car buying experiences I've ever had and fast too. Ricardo Echeverria was kind and helpful, answering all of my questions. I left feeling I got an amazing deal on an excellent used car.
Google
Mar 27, 2021
Bought a new car... love the place
Facebook
Mar 24, 2021
Had a wonderful experience with CK. He listened to our needs and acquired a great car at a great price all while being totally professional!! Thank you!
Facebook
Mar 24, 2021
Celestine was patient and understanding with my constant back and forth. He was very down to earth and easy to talk to. Celestine knew what he was talking about and had the answer to every question I threw at him. If you come in, ask for CK!
Cars
Mar 23, 2021
Very Pleased with the professionalism and buying experience. Ricardo Echeverria was respectful, honest and has alot of integrity.. I highly recommend him!! Definitely worth the 2 1/2 drive. Thank You!!
Facebook
Mar 21, 2021
Cesar is amazing and will use him again
Facebook
Mar 21, 2021
Cesar was great. Would recommend!!!!
Google
Mar 17, 2021
Taylor took great care of me! They went above and beyond to ensure the repair of my tire!
DealerRater
Mar 17, 2021
I just purchased my fourth Volkswagen from Bill Jacobs and Naperville and Rob Butts my sales advisor. He made the process so smooth and easy for me. He is very knowledgeable and makes the car purchasing experience a real pleasure. I recommend having Rob as your sales guide. Nancy Schmitz
DealerRater
Feb 24, 2021
Good service real patient with customer i really appreciate the service that he gave. Also the finance department shout out to Gerardo Martinez also the. Finance department thank you all for your service
DealerRater
Feb 9, 2021
Excellent experience buying a new atlas cross sport! Highly recommend for no nonsense & professional experience! Josh and Ericka were the absolute best. I would definitely go back there in future
DealerRater
Feb 9, 2021
Josh and Ray went above and beyond to get me into a new lease. He kept at it until I was happy with the deal on the right car!
DealerRater
Feb 9, 2021
I live an hour and a half away and wanted ballpark numbers before I mafe the drive. Josh went above and beyond to not only get ballpark numbers when we arrived those numbers were what we paid. 100% Satisfied. Our salesperson Kate did a great job even with the amount of customers at the dealership. I highly recommend Bill Jacobs VW. And I will be back when the time comes for my next vehicle.
DealerRater
Jan 31, 2021
Gerardo Martinez was wonderful to work with! He helped us with everything we needed from the test drive, to making sure the car was just as we wanted it to having a smooth closing process. He communicated with us frequently so we always knew what was happening. Everyone we met at Bill Jacobs VW was a pleasure to work with. We highly recommend!
Welcome to Bill Jacobs Volkswagen
At Bill Jacobs Volkswagen, the Cars Bring You. The Experience brings you back!
At our Volkswagen dealership in Naperville, Illinois we are excited to help get you into the right vehicle for your lifestyle and budget. Our new Volkswagen vehicles are rightfully known for their exceptional quality, modern features, and impressive capabilities. Whether you are looking for a sedan or SUV, our lineup of new Volkswagen models has something for everyone. With over 200 new vehicles in stock, priced from $16,000 to $50,000 – look no further than Bill Jacobs Volkswagen in Naperville for your next Volkswagen. Our Sport Utility Vehicle (SUV) lineup includes the 2021 Volkswagen Tiguan, 2021 Volkswagen Atlas, and the 2021 Volkswagen Atlas Cross Sport. Our sedan lineup includes the 2021 Volkswagen Passat, 2021 Volkswagen Golf, 2021 Volkswagen Jetta, 2020 Volkswagen Jetta and more!
If you are in the market for a quality pre-owned vehicle, we also offer a great selection of used vehicles to choose from. We use market-based pricing on our used cars. This is philosophy in how we do business. We use technology to scan the competitive marketplace to ensure our vehicles are priced competitively, saving you time in the negotiation process. With over 100 pre-owned vehicles, you will find what you are looking for.
Certified Pre-Owned Volkswagen Vehicles
Confidence can be a powerful commodity and the Volkswagen Certified Pre-Owned (CPO) program aims to install that confidence every step of the way, so you can move forward in a vehicle you can’t wait to show off. These vehicles are rigorously tested and inspected by certified VW technicians. Our Certified Pre-Owned Volkswagen come with a model-specific limited warranty that includes up to 2 years or 24,000 miles. All of our Certified Pre-Owned Volkswagen models also come with 24 hours Roadside Assistance, CarFax Vehicle history report, 100+ Point Dealer Inspection, and 3 months of Sirius XM All Access.
Call. Click or Come By.
Visit our website to begin your car-shopping experience. We offer a quick, convenient and uncomplicated shopping experience from the comfort of your home. Simply click on the “Customize Your Purchase from Home” on the vehicle of your choice to get started. Get a value for your trade in, explore payment options, and even secure financing. Call. Click or Come By.
Volkswagen Parts, Service, and Repairs
Through our Naperville Volkswagen service center, you can conveniently service all of your vehicle’s maintenance and repair needs. Volkswagen vehicles are designed to be driven many miles, but still require regular maintenance from a trusted and trained Volkswagen technician with genuine Volkswagen parts. You can schedule your service appointment online. Our team of certified technicians and trusted Service Advisors are here tackle everything from oil changes to brakes to battery replacements and more!
Do you prefer to install replacement parts yourself? Our Volkswagen Parts Department is here to provide genuine Volkswagen parts from our on-site parts counter.
We also offer White Glove Concierge for all of our service customers. We will pick up your Volkswagen in need of service and drop off a service loaner to your home or work. Then we will drop off your vehicle once repairs are complete to you and pick up our loaner.
Volkswagen Financing and Leasing
Bill Jacobs Volkswagen is committed to providing excellence in all aspects of our business, including your experience with our Finance Department. Whether you are looking to finance or lease your next vehicle, our team of Finance experts are here to help you understand every step of the way. Leasing is often preferred by our customers who enjoy trading up to a new Volkswagen every few years. On the other hand, loans are ideal for customers who want to stay in the car or SUV that they have fallen in love with for as long as possible. We will happily support you as you apply for and set up your new loan or lease. You can get started at your convenience by filling out our online auto financing application.
Thanks to our convenient location in Naperville, we are poised to provide the entire Chicago metropolitan area with a great selection of affordable vehicles, not to mention our legendary customer service. At Bill Jacobs Volkswagen, the Cars bring you in. The Experience brings you back!
CONTACT US
Bill Jacobs Volkswagen
2211 Aurora Ave
Naperville, IL 60540
Sales: (844) 746-7928
Service: (844) 746-7929
Parts: (844) 746-7936
- Monday - Friday9:00 AM - 8:00 PM
- Saturday9:00 AM - 6:00 PM
- SundayClosed
- Monday - Friday7:00 AM - 6:00 PM
- Saturday7:00 AM - 5:00 PM
- SundayClosed
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(855) 886-2085
Call Now2211 Aurora Ave • Naperville, IL 60540
Get DirectionsToday's Hours:
Open Today! Sales: 9am-6pm
Open Today! Service: 7am-5pm
Open Today! Parts: 7am-5pm
