Customer Testimonials

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Google Jul 8, 2020

We tend to keep cars until they are no longer driveable, so to purchase one after only six years was a joy. We worked with Jose and he made the process enjoyable and as smooth as it could possibly be. I am enjoying my Tiquan and learning about all the safety features. Thank you much.

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Google Jul 7, 2020

VW in Naperville absolutely surpassed all of my car buying expectations. Absolutely no hassle, INCREDIBLY friendly and straight forward staff. I had a horrible experience at the Orland location and am SO glad I did because it led me to Jennifer and Joe at VW Naperville. Even if it's out of your way, go there, you will not be disappointed. I've purchased a few cars before but have never received such exceptional service. I'm blown away by the team at VW Naperville and will absolutely recommend them to anyone I can. Thank you Jennifer and Joe for making what is ...

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Google Jul 7, 2020

Jose Juarez was a pleasure to work with on our recent car purchase. He was very professional and did not pressure us to make a decision. The process was very stress free.

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Google Jul 6, 2020

Came in on July 3rd to test drive a 2020 Volkswagen Tiguan. Jennifer and the rest of the staff answered all of questions in a timely fashion. They also offered to let us take the vehicle to make sure it fits in our garage. We purchased the vehicle and received a text this morning just to check on our satisfaction with the vehicle.

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Google Jul 6, 2020

I recent bought a car from a sales man there named Jose , awesome and outstanding guy! This place is just the best when it comes to buying a new/used car

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Google Jul 6, 2020

We’ve bought three Volkswagens from Bill Jacobs in the last two years. Two of them for my 2 daughters to go off to college with. A 2014 Jetta and a 2017 Golf station wagon. We bought the third one this past Friday, and that one was for me. A 2020 Atlas. Our salesperson a few years ago, (who, by the way, connected well with my husband. Unusual for hubby to get along with any salesperson...LOL). But unfortunately, he has gone on to another dealership. We met Joe Scavo Sunday. He was wonderful. Humble enough if he didn't know an answer to a ...

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Google Jul 6, 2020

Jose Juarez provided the best customer service ever! Definitely would recommend you guys to make an appointment with him.

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Google Jul 1, 2020

As i am seeking a new vehicle in the Naperville area i went to several dealerships I came across Cesar Mendoza at Bill Jacobs VW he did the impossible for me to drive a new car home today will recommend bill jacobs vw go any one seeking a new car sales Rep Cesar will make everything so fast and easy

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Google Jun 30, 2020

Jennifer Zaragoza was wonderful to work with from the start, patient and not pushy at all. Helped me get the car i wanted!!!!

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Google Jun 30, 2020

I was hesitant to purchase a car during the current crisis. But Bill Jacobs VW and especially Cesar Mendoza made the process safe, easy, fast, transparent, and stress free. Cesar was fantastic, knowledgeable and very easy work with. I will be highly recommending Cesar to everyone and will being buying my next car from him as well.

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