Customer Testimonials

Bill Jacobs Volkswagen


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DealerRater Feb 18, 2024

Ricardo was the best. He made the experience as painless as possible and explained everything as accurate as possible. Super happy with my purchase

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DealerRater Feb 14, 2024

I recently had the pleasure of working with Ricardo Echeverria at Bill Jacobs VW. He was exceptional: friendly, knowledgeable, great listener, and very personable. He suggested an upgraded SEL-R model of the car I was interested in (which I love!), and greatly helped with getting me a good offer on my trade-in. I’m grateful for a pleasant buying experience at Bill Jacobs, and I highly recommend Ricardo!

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DealerRater Feb 14, 2024

Mo Khan is an exceptionally great salesperson and a wonderful young man. Mo has a thorough knowledge of his product, which is refreshing in his industry. Often, I know more about the car I am shopping for than does the person charged with presenting it to me. With Mo’s nearly encyclopedic knowledge of all things VW, my knowledge of the product seemed paltry by comparison. Mo is also patient; I take an inordinately long time to make a car purchase, and Mo was always available to accommodate me when I needed to take “just one more ride” to assure ...

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DealerRater Feb 12, 2024

To whom you’re making concern I had a great experience at the dealership I was in earlier in the week. Talk to couple guys. Super nice came back a few days later.. Met another salesman Mr Ricardo E. I went to look at a totally different vehicle. He took me right out no hesitation he listened to what I wanted, what I was looking for he came right out with the vehicles Took a test drive. Mr. E did a great job making me feel comfortable,he’s considerate super cool guy he’s a keeper!!! Michael

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DealerRater Jan 31, 2024

The e,penitence was great, it went smooth and efficient. Hayley Blumhardt the sales advisor was very professional, very helpful and supportive , she is a main contributer for this great experience

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DealerRater Jan 31, 2024

Bill Jacobs VW was attentive to our needs and concerns. We were promptly greeted and assisted with a sales representative that was available for questions after leaving the dealership. Other dealers were not as willing or straightforward with the negotiation process. We felt that we were able to get honest answers and a willingness to negotiate for a fair outcome for both parties. I would recommend BJ VW for their above average selection and service.

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DealerRater Jan 31, 2024

Been purchasing/leasing my Jettas since 2007 with Ricardo Echeverria which has been an awesome experience each time. He knows what I’m looking for and works to get me the right car and best deal. He has a very caring, non pressure salesman approach and very easy to deal with.

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DealerRater Jan 27, 2024

He treated us really well and in the end we walked away in a good mood.

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DealerRater Jan 24, 2024

I have a very good experience with Ricardo who was supporting me to buy my car. I recommend the dealer

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DealerRater Jan 19, 2024

Ricardo is great to work with. Excellent car buying experience. Will come back for all my future purchases.

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DealerRater Jan 17, 2024

Excelente servicio, recomendado al 100%, buena atención al cliente, muy amable y ayuda al cliente a obtener lo que desea y ajusta

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DealerRater Jan 8, 2024

Hayley was a consummate professional throughout the entire process and is the first second and third reason I did the transaction with Bill Jacobs Volkswagen.

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DealerRater Dec 28, 2023

The process was smooth, the dealership was clean, and we were offered refreshments multiple times.

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Google Nov 10, 2023

(Translated by Google) Today I went to this dealership in order to buy a spare part for the electrical part of the license plate light connector for a 2009 VW Touareg. Excellent service, very friendly and diligent, I was quick in the process of purchasing said spare part. I also noticed that they sell clothing, caps, and sweaters with the Volkswagen Company logo. I recommend visiting (Original) Hoy Fui a este concesionario con la finalidad de comprar un respuesto de parte eléctrica conector de la luz de matrícula de una VW Touareg 2009. Excelente atención muy amable en el ...

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Google Sep 27, 2023

Hayley was great! I just wish that when we were waiting for the finance department to free up we could have went over all the little details of the car. A little trouble with some of the paperwork in the finance department but we got it figured out.