Customer Testimonials

Kate Dolgormaa (Sales Advisor) was very professional and friendly.She provided me all the necessary information to pay off my lease and buy the car.

One of the greatest experience here at Bill Jacobs.Very professional with a great attitude.Kate helped us make the right choice and get the best deal.Will definitely recommend it.

My family and I have been purchasing cars from Bill Jacobs VW for years. I recently just bought a car with Kate from the Naperville location. Kate was someone so easy to talk to and work with, very educated on the car I was interested in. She answered all the questions I had and more. She worked very hard to get me and my fiancé to walk out with the best possible price. Kate waisted no time, we had her full attention. She was great. I highly recommend her! We love our new Atlas R-line.

Cesar Mendoza was a pleasure to work with!

THIS DEALERSHIP IS THE REAL DEAL. I was in search of a very specific color Tiguan of which Bill Jacobs only had one vehicle left on the lot. CK, the amazing sales associate I had the pleasure of working with, bent over backwards to help me secure the best and most efficient deal for me. He made sure the car I wanted was still available and even went to the extent of ensuring the vehicle of my dreams was in my possession end of SAME DAY. Not only was this a miracle in itself, he also had me in and ...

Our car buying experience at Bill Jacobs Volkswagen in Naperville was great. Gerardo was pleasant to work with and not pushy at all. Would definitely purchase here again.

Good service real patient with customer i really appreciate the service that he gave. Also the finance department shout out to Gerardo Martinez also the. Finance department thank you all for your service

The dealership looks prestigious on the outside and inside. The service is phenomenal when I arrived. I was astounded to see the efficiency of the workplace. Jose Juarez who helped me buy my car was outstanding in his service and hospitality. I recommend this dealership to everyone who wants to buy a car.

Had a great experience at Bill Jacobs VW with Celestine. He listened to what I was looking for and came back with options that made sense for me. A very good experience both personally and professionally.

Cesar me atendió excelentemente, gracias