Customer Testimonials

Bill Jacobs Volkswagen


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Facebook Dec 10, 2022

Ricardo helped me purchase my 2023 ID.4! He was extremely nice and patient, making me feel comfortable while making this big decision. Thank you!

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DealerRater Nov 30, 2022

Love my new Atlas and Joey P is the reason why. Joey P couldn't have made the deal go any smoother.

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Cars Nov 29, 2022

I’ve been working with Ricardo For almost 10 years. Ricardo has been such a help with leasing. Each time, he has helped me find a car that works the best for me and the price that I can afford! I’m on my 5th car!!!

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Facebook Nov 16, 2022

Had a very positive experience with salesperson Robert Butts who went above and beyond to deliver my new 2023 ID.4. He is their EV expert and also very good at the sales process. Would recommend A+++

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Facebook Nov 15, 2022

Cesar sale my second car thank you.

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Facebook Nov 6, 2022

Our experience at Bill Jacobs VW was easy. We found a car online, came in to see it, the vehicle checked all of our boxes. We worked with Gerardo and he guided us through the process. They were flexible with our trade in offer and a little on the price of the new vehicle to make the numbers work for us. We were in and out in a couple of hours with a beautiful new car.

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Facebook Oct 31, 2022

Thank you Bill Jacobs VW and a big thank you to Robert Butts for helping us with our new ID.4! Robert helped us get comfortable with the first ecar jitters and we really appreciate all the time he gave us in explaining the many options the car offers.

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DealerRater Oct 30, 2022

We were blown away with how much Robert Butts knew about the ecar VW ID.4. He was very patient in explaining everything to us, and as new ecar owners, we appreciated his patience. His knowledge of the ID.4 is incredible - thanks, Robert! Also had a good experience with the financing officer Matt. He made the process very easy.

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Facebook Oct 25, 2022

Robert was awesome! Very thorough.

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Facebook Oct 24, 2022

Great service and helpful staff

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Facebook Oct 19, 2022

I went to Bill Jacobs Volkswagen in Naperville looking for a new car. I had the pleasure to speak with Ricardo Echeverría (Sales Advisor) and I was really impressed with the quality of his service and his professionalism. Getting a new car is usually stressful and tedious, but Ricardo went above and beyond to make sure the process went smooth and quick! I absolutely love my new vehicle and I truly appreciate Ricardo’s efforts to make every step of the way easy and friendly. Shout out to everyone at Bill Jacobs Volkswagen and their great customer service and ...

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Google Sep 30, 2022

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Facebook Sep 28, 2022

I had a phenomenal experience with Robert Butts as our sales consultant. He was very knowledgeable and helped me narrow down my search. Once I decided to purchase a Taos, I negotiated with 3 dealerships including Bill Jacobs. Robert did everything in his power to be sure I got the best deal including creative rebates and a great interest rate. The actual sale of the car was efficient and he and the finance team did a great job getting us in and out with a new car! I highly recommend Robert for your next car.

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Facebook Sep 24, 2022

Robert was great!! Got me a beautiful SUV in my price range. Would recommend to anyone.

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Facebook Sep 22, 2022

Cesar sold me a atlas 100 percent satisfied thank you cesar.