Customer Testimonials

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Google Aug 17, 2018
 
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Google Aug 16, 2018
 

I was car shopping for 2-3 weeks due to my lease coming to an end, personally I was getting annoyed with car shopping and the whole process. I just finished from another dealership and I was displeased on how it went. I looked up Bill Jacobs and always knew that they take care of their customers.I stopped in later in the evening without an appointment and Matthew McEvilly greeted me right from the beginning. He showed me a couple cars, one on the lower end of my budget and one right at the top with all the options available. Matt was patient and spent time with me as I looked at the vehicles. The purchasing process was very easy. I made a final decision on a car and called up Matt. Within the hour a purchase agreement was sent to me. We agreed on a very fair price and on a vehicle I will be very happy with. Matt and the whole staff at Bill Jacobs Auto Group were very professional and I would absolutely do business with them again.

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Google Aug 14, 2018
 
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Google Aug 9, 2018
 

I worked with Gleb and had a great experience. I walked away with everything that I wanted and was satisfied with the level of customer service. I will definitely go back to this VW in the future. I have always driven a VW and have been a loyal customer elsewhere but thought I would try this VW. I am so happy I did because I felt like I was treated so fairly and honestly. Highly recommend!

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Google Aug 9, 2018
 

Excellent service! I came in for a test drive and Steven helped me right away. Very cool guy. They took care of me as well during the certification process. I would definitely recommended this dealership for anyone to purchase a VW.

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Yelp Aug 9, 2018
 

Excellent service! I came in for a test drive and Steven helped me right away. Very cool guy. They took care of me as well during the certification process. I would definitely recommended this dealership for anyone to purchase a VW.

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Google Aug 6, 2018
 

Frank Rossi was great! He sold my son and I both cars! He was friendly and really went out of his way to make sure the deal was good for all involved.

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Google Aug 6, 2018
 

My husband and I recently purchased a 2012 Liberty Jeep from this dealer. The vehicle was exactly what they described in the online ad. Our salesman Gleb was very helpful and courteous. We love our new car and would highly recommend this dealer.

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Yelp Aug 6, 2018
 

We just purchased a 2012 Liberty Jeep from Bill Jacobs VW Naperville.  The car was exactly what was stated in the online ad.  Our salesman Gleb was very helpful and courteous.  We love our new vehicle and would highly recommend this dealership.  Customer service was excellent.

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Google Aug 6, 2018
 

Great experience with our salesperson Pete Liberti purchasing our Lincoln on Saturday (8/4/18). No hassles and we had test drive, purchase and financing all done in just a shade over 2 hrs on a very busy Saturday. The finance person was excellent as well. Highly recommend.

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