Customer Testimonials

Bill Jacobs Volkswagen


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DealerRater Sep 25, 2023

I went into the dealership and walked out with a new vehicle a couple hours later. I had a great experience working with Hayley B in sales and PJ in finance they went above and beyond to ensure a great experience.

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DealerRater Sep 25, 2023

Best experience I have ever had buying a car. Everyone was so attentive and kind. I can’t say enough nice things about Hayley B, she went above and beyond as well as our financial advisor PJ!!! I will definitely be back in the future to see them!

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Google Sep 23, 2023

I had a great experience!!....Hayley was absolutely superb from beginning to end and made our visit pleasant

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DealerRater Jul 7, 2023

Such wonderful human beings! They transformed the difficult task of selling back my late husband's car into a moving humanitarian experience. Joey, Gleb, and Brenda, you are THE BEST.

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DealerRater Jun 13, 2023

Hayley was very professional in her management. She didn't create false expectations and did everything within her reach to match the offer to my needs. When we finished the negotiation, I received a pleasant surprise: my personal belongings had been placed in my new car. Additionally, they gave me gifts. It was fantastic. The only area for improvement is in the signing process. The person who attended to me seemed a bit upset because I didn't want to accept extended warranties. Everything else exceeded my expectations.

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Google May 30, 2023

Went in to purchase a car, didn’t have the best knowledge of everything I needed to know, but Gerardo (salesman) did an amazing job of getting me the right car for me. This has been our 2nd car purchase with him and we will continue to only buy from him. We appreciate his time and effort. We will 100% recommend him and his location!!

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Google May 30, 2023

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Google May 1, 2023

I Bought a car from you. The salesman was Andre. B. He was very knowledgeable and was able to answer all of my questions. He came through with everything we talked about and I bought the car. If in the future I’m looking again for a car I will call him first.

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Google Apr 13, 2023

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Google Apr 12, 2023

Andres did a great job in helping me find the right car for me at this time.

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Facebook Feb 27, 2023

I purchased a 2023 Tiguan through Ricardo. We had called around to multiple VW Dealerships to find the trim and color Tiguan we wanted. Ricardo was the only salesman who was able to find the exact car I wanted. The only downfall with the dealership was the finance manager was very pushy with the extended warranty and made the conversation/final process in purchasing the car awkward. I’m glad my husband did the research as the interest rate I was being quoted was over 7% for someone with excellent credit. My husband brought up that the VW website is offering 3.9% financing ...

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Facebook Feb 26, 2023

We worked with Ricardo while buying our 2021 Atlas. He has twenty years of experience and it shows. He was able to answer the majority of our questions with ease. If he was unsure on something, he found out promptly. He was very professional and patient with us and our two small kiddos. Buying a car was a great experience thanks to Ricardo and the other courteous staff at Bill Jacobs VW.

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Google Feb 4, 2023

(Translated by Google) Very excellent yes above all thanks to God a lot of support since I called you on the phone and all your team since I arrived very attentive I do not speak English and they went for other colleagues and they helped me and there are those who also speak Spanish God continue to bless us and to date Amen (Original) Muy excelente si sobre todo gracias a Dios muchísimo apoyo desde que le marque por teléfono y todo su equipo desde que llegué muy atentos no hablo inglés y fueron por otro compañ...

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Facebook Jan 30, 2023

Excellent service, Ricardo, excellent person, very friendly and very helpful, he helped me a lot with my deal, he correctly explains everything about what the loan is about. If you go to that dealer, you will not regret

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Facebook Dec 10, 2022

Ricardo helped me purchase my 2023 ID.4! He was extremely nice and patient, making me feel comfortable while making this big decision. Thank you!