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At Bill Jacobs Volkswagen, the cars bring you in and the experience brings you back. Whether you are shopping for a new Volkswagen or quality pre-driven vehicle, it is our highest priority to ensure our customers have the best experience. Our Parts and Service departments are among the best in the state, and our knowledgeable staff is always readily available to answer any questions that you may have. Our entire dealership’s focus is to ensure you have the best experience and you become a customer for life.
The list below are some of the highlights we believe customers appreciate about doing business with Bill Jacobs Volkswagen.
Bill Jacobs Volkswagen is an award-winning dealership that continues to be recognized for our dedication to customer service and satisfaction. We have been awarded the coveted J.D. Power Dealer of Excellence Award four years running. We have also received recognition from Volkswagen for our noteworthy customer service and satisfaction. The Wolfsburg Crest Club Award is recognition that Bill Jacobs remains one of the top Volkswagen dealers in the country, excelling in providing customer service that consistently exceeds the expectations of our customers. Both awards are presented to an elite group of dealerships, who demonstrate the highest standards in the areas of customer satisfaction.
Wolfsburg Crest Award
J.D. Power Dealer of Excellence Award
Where you purchase a vehicle is an important decision, and choosing the right dealership can make all the difference. At Bill Jacobs Volkswagen, we treat our customers and our employees fairly. Everything from our market-based pricing of our quality pre-owned vehicles to ensure your shopping experience is superb to our White Glove Service Concierge for our service customers. We want to make your car buying and service experience with us the best you have ever had. We treat people the way we want to be treated.
Bill Jacobs Volkswagen strives to be able to provide our customers with one of the largest selections of new Volkswagen models in the state. We have been the largest volume new car Volkswagen dealer in Chicago month over month for our ability to provide the best selection, prices and customer service. Whether you are shopping for a new Volkswagen SUV or Sedan, we have an incredible selection of models, colors and trims for you to choose from. If you don’t see the exact Volkswagen you are shopping for, you can always pre-order the exact model and features you are looking for.
Drivers all over Illinois have trusted Bill Jacobs Volkswagen in Naperville when selecting their used car, truck and SUVs. Whether you are shopping for a lower cost used car or for a quality certified pre-owned vehicle, Bill Jacobs Volkswagen can help you find the perfect match for your needs. We are proud to feature one of the largest selection of used cars in the Naperville area. If you are shopping for a used car near Aurora, we recommend you value your trade, shop our selection of pre-owned cars, explore finance options, and then schedule a test drive. Our team is here to help you find the perfect vehicle for your lifestyle.
Shop Certified Pre-Owned
Bill Jacobs Volkswagen in Naperville wants to make you a customer for life. We strive to provide excellence in customer satisfaction, offering the best customer service, prices, and quality of our pre-owned vehicles. With Bill Jacobs Guarantee, we offer on every pre-owned vehicle, we make sure you enjoy your vehicle to the fullest. Bill Jacob’s Guarantee limited warranty provides drivers with peace of mind.
It is our honor to provide preferred pricing for individuals who have fought and served our country. It’s just another way to save on the high-quality and durable vehicles that we have to offer.
At our dealership, we view customers as family. And that’s why we make it our mission to provide year-around service specials on the following services:
Nobody understands the inside of a Volkswagen vehicle better than our very own in-house technicians. Feel safe and secure knowing that they’ll get the job done right the first time around thus, saving you time, money, and energy. While your vehicle is being worked on, you can lounge in our one-of-a-kind guest lounge which includes free Wi-Fi, complimentary Starbucks coffee, shuttle service, and a play area for kids.
We are proud to say that we are consistently ranked with the highest rated customer satisfaction in Illinois. Our customer service department makes the car buying process fun, easy, and efficient.