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About Bill Jacobs Volkswagen

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Welcome to Bill Jacobs Volkswagen

Bill Jacobs Volkswagen is committed to providing the best customer service and experience. We have just been awarded the J.D. Power Award Dealer of Excellence award for three years running. In addition, we are a proud member of the prestigious Wolfsburg Crest Club reflecting our outstanding customer experience in both sales and service.

Bill Jacobs Volkswagen has been an active member of the Naperville and Aurora community for the last twenty years. We strive to make an impact on the local community. Bill Jacobs Volkswagen is part of the Bill Jacobs Auto Group.

Here at Bill Jacobs Volkswagen, we take pride in serving our customers. Having been one of the more established Volkswagen dealerships in Illinois for quite some time, we make top-quality service our number one priority. Our parts and service departments are among the best in the state, and our knowledgeable staff is always readily available to answer any questions that you may have.
The list below are some of the highlights we believe customers appreciate about doing business with Bill Jacobs Volkswagen:
  • Top-rated VW Dealership with:
    • A BBB A+ rated VW Dealer!
    • 4.8/5 rating on Google
    • 4.8/5 rating on CarGurus
    • 5.0/5.0 rating on Cars.com
    • 4.8/5.0 rating on Dealer Rater
  • Fully-transparent service experience that includes;
  • All our pre-owned vehicles come with Bill Jacobs Guarantee, our peace of mind powertrain warranty
    • 3 months/3,000 miles
    • Warranty also includes; 24-hour roadside assistance, rental car coverage, meals and lodging
  • Incredible selection of new and pre-owned vehicles to choose from

Why Buy from Us
Bill Jacobs Way

Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!

Award- Winning Dealership in Naperville, IL

J.D. Power Dealer of Excellence
Bill Jacobs Volkswagen has been awarded the coveted JD Power Dealer of Excellence Award now three years running. Bill Jacobs Volkswagen is a proud member of the The J.D. Power Dealer of Excellence ProgramSM reflecting the commitment and dedication of Bill Jacobs Volkswagen to provide our customers with a purchase experience that meets today’s consumer expectations.

Certified dealers are held to high objective standards, limiting those who qualify to the top 20%-25% of all dealers nationwide.

Certification is designed to recognize select dealerships on their commitment to customer service and assist dealer managers in differentiating their brand from local competitors. From the customer point of view, Dealer of Excellence is a stamp of approval that provides confidence in the new- and used-vehicle shopping experience.

Learn More About the J.D. Power Dealer of Excellence Award

Wolfsburg Crest Club Award
The Wolfsburg Crest Club is the gold standard of achievement for any Volkswagen dealer; to be recognized with membership in this prestigious club says a lot about the professional team behind the crest. Donning this badge signifies that a dealership has risen successfully to the challenge of upholding the long-held Volkswagen tradition of sales and service excellence.

Being a multi-year recipient of the coveted Wolfsburg Crest Club Award is a testament to Bill Jacob Volkswagen’s dedication to providing the highest quality of customer care and automotive services and support.

If you are looking for a Volkswagen dealer who lives up to the honor of receiving the Wolfsburg Crest Club Award, look no further than the outstanding team of helpful, friendly sales and service experts at Bill Jacobs Volkswagen where the cars bring you in, the experience brings you back.

Learn More About the Wolfsburg Crest Club Award

Take a 3D Tour of our Volkswagen dealership near Naperville!

Bill Jacobs Partners: We are community driven

Find Us



Phone Numbers:Sales Hours:
  • Mon - Fri9:00 AM - 8:00 PM
  • Sat9:00 AM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 5:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 5:00 PM
  • SunClosed



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2211 Aurora Ave, Naperville, IL, 60540

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Bill Jacobs Volkswagen 41.7644473, -88.1908682.