Open Today Sales: 9 AM-8 PMOpen Today Service: 7 AM-6 PM
At Bill Jacobs Volkswagen in Naperville, we strive for excellence in every aspect of our business. As our service guest, we promise to:
Upon completion, your vehicle will be returned cleaned and ready to get back on the road.
Your satisfaction is extremely important to us. If throughout the process you are not completely satisfied, please do not hesitate to reach out to our management team.
At Bill Jacobs VW, we believe that understanding the health of your vehicle shouldn’t be a mystery. Our Service Excellence Promise ensures a fully transparent service experience. From diagnostics to repairs, we’ll provide you with clear and detailed information about the status of your vehicle. No more guessing games – you’ll have all the facts you need to make informed decisions about your car’s care.
We understand the importance of staying informed about your vehicle’s progress. With our Service Excellence Promise, you can expect daily updates on the status of your vehicle’s repairs. Whether you prefer a quick text message, an email, or a phone call, we’ll keep you in the loop, ensuring you’re always up-to-date and reassured about the work being done on your prized possession.
Your convenience is our priority. With our Service Excellence Promise, you get to choose your preferred communication method. Whether it’s a text message during your lunch break or an email while you’re on the go, we’ll reach out to you the way you want. No more waiting by the phone – we’re here to adapt to your communication preferences.
We understand that vehicle repairs and maintenance can sometimes catch you off guard. That’s why we offer flexible parts and service financing options. Our goal is to ensure that taking care of your vehicle doesn’t strain your budget. With our financing solutions, you can rest easy knowing that your car will receive the attention it deserves without causing financial stress.
At Bill Jacobs Volkswagen, our Service Excellence Promise is more than just a commitment – it’s a guarantee that your vehicle will receive top-notch care, unparalleled transparency, and the convenience you deserve. Join us in redefining the service experience. Your car’s well-being is our passion, and your satisfaction is our success.
Schedule your next service with us and experience the Service Excellence Promise firsthand. Discover the difference at Bill Jacobs VW today! At Bill Jacobs, the cars bring you in and the experience brings you back.
