PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Volkswagen to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater Dec 1, 2021

We were beyond impressed with this dealership. xx took excellent care of us and created a fabulous sale for us . We are still talking about how smoothly everything went and we completely put our trust in xx. Thank you!

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DealerRater Nov 30, 2021

Good service fast and clear The And sales person very nice I recommend this dealer to the other persons

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Facebook Nov 21, 2021

Cesar was so very kind towards my 86 year old mother! He was patient, caring and honest! We would recommend him to anyone interested in purchasing! Matt in Finance was just as exceptional! Very wonderful experience!

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DealerRater Nov 12, 2021

I had the opportunity to get a 2021 Tiguan at this dealership and the service that I got from Gerardo Martinez was awesome!! He didn’t look like a Sales Person, he did look like a friend! I definitely recommend him amd the dealer if you are in the search of a VW!

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Facebook Nov 2, 2021

Last week we said good bye to my JEEP Rubicon, after 5 years. We needed more space for our growing family. After test driving a few other vehicles we stopped at Bill Jacobs VW Dealership to check out the 2022 Atlas. Rob Butts was our salesman, and we had a great experience with him and the rest of the folks at the dealership. We got our Atlas a few days ago and couldn't be happier.

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Google Nov 1, 2021

Customer service was Awesome.. Was able to order part needed for car just from calling. The part was in the warehouse. They express shipped it to dealership. I had the part next m I morning at 8am. 5Star place, Great Customer service, Awesome prices

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Facebook Oct 21, 2021

Cesar was great to sale me the second car

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Facebook Oct 8, 2021

I have bought two cars here now! I am very please with both my 2021 Jetta and my 2018 Atlas. Thanks to Erica and Shehroze for helping find these treasures!

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Google Oct 4, 2021

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DealerRater Sep 30, 2021

The entire staff that we dealt with from the initial phone contact to the manager who signed off on the car were friendly and competent. An altogether positive experience.

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Facebook Sep 29, 2021

CK was the best salesman! He helped me so much and made my experience amazing!!! He went above and beyond to accommodate me, as other salesmen were rude and didn’t care about me and only wanted the sale. CK stepped in and helped me get the perfect car for me and my family! If you go to Bill Jacobs VW ask for CK, he’s highly recommend!

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Facebook Sep 29, 2021

I bought a 2022 Atlas Cross Sport yesterday. Robert Butts my sales rep was awesome to work with along with the rest of the team. In two days - I had two cars at other dealerships sold to other people after they committed to selling the car to me. At Bill Jacob’s- they are ethical, work with you to meet your objectives and don’t play games like some of the other dealers are right now. The dealership is 30 miles from my house but I had such a pleasant experience- I will come back to them to service the car!

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Facebook Sep 25, 2021

Cesar Mendoza is an amazing sales person! I just got a great buying experience

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Facebook Sep 24, 2021

Robert is extremely professional and has the best product knowledge in the area.

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Google Sep 20, 2021

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Facebook Sep 17, 2021

See Ricardo Echeverría he will take good care of you!!

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Facebook Sep 14, 2021

Ray and Pj i did an Awsome Job honest and integrity il get to them again for my next car

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Facebook Sep 10, 2021

So I have been an enthusiastic for this brand for more than 35 years and I have had many versions of VW. I have bought here three vehicles from Ricardo Echeverría and all have been cherries 🍒. Ricardo has such a way to deliver the best deal and is engaging on what to look for in you as the driver. This man is the face of Bill Jacobs for me and does an amazing job with sales and delivering service. Shoutout to Cesar Mendoza as well. Them boys are 6-5 stars ⭐️ Jonathan. R

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Google Sep 7, 2021

Cesar Mendoza is a professional sale person and help my family purchase a car with quality business support in what we are looking.

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DealerRater Aug 31, 2021

An all-around positive experience purchasing a new VW at Bill Jacobs. I had visited three different VW dealerships and three Subaru dealerships in search of a new car (I've been driving Subarus for the last 15 years, having switched from VWs). At none of those dealerships did I encounter the professionalism and courtesy that Bill Jacobs exhibited. Given the limited availability of automobiles because a shortage of computer chips, Jacobs spent time looking for the exact car I wanted. There was never any pressure about settling for a different car or color that I didn't want. And above all, ...

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Facebook Aug 26, 2021

Great experience,Ricardo Echeverría helped us find exactly what we where looking for. He was great to work with, answered all our questions and very patient. We highly recommend him!

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Google Aug 25, 2021

Great customer service

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DealerRater Aug 24, 2021

I had a very good car buying experience here. Especially sales person Shehroze Israr is so polite and helped us lot deciding our new car.

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DealerRater Aug 17, 2021

I went with my son and he purchased a new Audi suv and was taken care of by Rob. Rob was very courteous and helpful to my son. The test drive was amazing with different terrains and quite different than most test drives. Thank you Rob for all your help you gave my son and for making this such a pleasant experience. God bless you, your family and all the folks at the dealership.

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DealerRater Jul 31, 2021

Great customer service, good information given by my car salesman. This was my first car purchase and Ray made the experience easy, and stress free!

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DealerRater Jul 29, 2021

Ray was awesome. Incredibly helpful and had our best interests in mind the entire time. He made the process easy and comfortable. I would gladly work with Ray again.

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Google Jul 29, 2021

Came here for a quick oil change the other day. I had Erv, he was extremely kind and helpful through my whole visit! While waiting other staff members came and chatted with me and some other customers while waiting. Great experience!

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DealerRater Jul 28, 2021

Great salesmanship. Great prices. Timely service. I will definitely refer my family and friends. I will definitely be back when I’m ready to up grade my suv.

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DealerRater Jul 26, 2021

Gerardo was very informed, helpful, accommodating and friendly! The manager was as well. It was a long drive for me but the visit was definitely worth it.

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Google Jul 24, 2021

Great buying experience and Shehroze was fantastic to work with.

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Facebook Jul 21, 2021

The level of customer service here is beyond comparable. The general manager John Grubs made our buying experience one like no other. He had treated us as family. Made us feel comfortable in our decision. We had never leased before and John explained how leasing worked and answered all our questions. After having the car for a month, a member of the sales team called us to make sure everything was to our liking. Bill Jacobs VW has gained a customer for life.

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DealerRater Jul 19, 2021

Bill Jacobs VW was a great place to shop. Clean, helpful, and friendly staff. I would highly recommend here to shop for your new car.

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Facebook Jul 18, 2021

Just got our VW Atlas & absolutely love it! Robert was great to work with. We had a ton of questions, he was so patient and answered them all. Highly recommend!

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DealerRater Jul 12, 2021

I dealt with both Robert and Ricardo and they were wonderful! Helpful, knowledgeable, and not at all pushy. They helped me find the right car for me and made the process as painless as possible.

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Facebook Jul 10, 2021

Ray got me in and out ! He made purchasing my first car a great and easy experience!

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DealerRater Jul 8, 2021

Brenda, Ray, and Matt were my dream team! They made purchasing my first car such an easy process. They answered all my questions (trust I had a ton) without hesitation.

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Google Jul 7, 2021

Super friendly staff, great service and comfortable while you wait for your car to finish being serviced.

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DealerRater Jul 5, 2021

My salesman was Gerardo Martinez. He is a very nice and knowledgeable man.

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DealerRater Jul 2, 2021

Matthew Gottardo on the sales team was very helpful and straightforward. Easy to work with and no hassle sales. Would recommend to anyone looking for a VW vehicle.

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Facebook Jul 2, 2021

Just got the new 2022 TAOS yesterday!! Shehroze guided me the right way on the last day of June (30th) because the incentives were going to change and came straight from the dentist to assist me on his off day. Thank you so much!!

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DealerRater Jul 1, 2021

Erika Dahlman, who works in auto sales, did an excellent job earning my business. She was patient, persistent ( not pushy) and professional. She’s the reason I remain a customer of the dealership! Thanks, Erika!!

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Facebook Jun 29, 2021

Fast, easy and great service!!!

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DealerRater Jun 23, 2021

Excelente dealer, la atención fue de lo mejor, las instalaciones son de alto nivel. El personal de ventas te busca soluciones que esten hechas a tu medida. De visitar dicho dealer recomiendo contacte al vendedor Ricardo Echeverria

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Facebook Jun 20, 2021

La experiencia fue fenomenal, buscan la mejor opción que se adapte a tu presupuesto recomiendo buscar al sr ricardo Echeverría solución al instante. Si necesitas ayuda no dudes en buscarlo.

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Google Jun 20, 2021

Obtuve una excelente atención, el departamento de ventas te ofrece opciones que se adaptan a tus necesidades y busca lo mas posible tambien a adaptarse a tu presupuesto. Recomiendo que contacte a el vendedor Ricardo Echeverría da una atención excepcional. Todo el servicio en general es demasiado bueno. Recomiendo visitar este casa automotriz

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DealerRater Jun 19, 2021

Definitely my best car buying experience sales representative Ray Golding was awesome would definitely recommend this dealership to anyone. If looking for new or used vehicle be sure to give this place a visit

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DealerRater Jun 16, 2021

Very professional, friendly and courteous, great deals Clean showroom and cars Great test track Ray was very informative on the cars and listened to what we wanted in a car

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Google Jun 12, 2021

Expensive that's all I know and can tell you. And that they have done a good job on my 2 Volkswagens.

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Facebook Jun 12, 2021

Rob helped me out on my new car and it was a great experience!

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DealerRater Jun 3, 2021

I was very impressed with the Atlas vehicle as I have been looking over a few vehicles that are in the same class as the Atlas and so far it is my go to when I finally decide to buy. I liked the staff as they were very friendly and helpful and if all of the other people that work at Bill Jacob’s VW are as knowledgeable as Erica then I am sure I will be happy I bought a vehicle from them. So far this VW dealership is the only one I have rated 5 stars.

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Facebook Jun 2, 2021

I purchased a 2021 VW Atlas Cross Sport on Monday 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill Jacobs due to past bad experiences at VW and Land Rover locations, but I decided to give Bill Jacobs another opportunity. I had a positive experience with Mo and I’m glad I gave the dealership a second try. I am pleased withy purchase and enjoyed working with Mo. I’m looking forward to a long relationship with Bill Jacobs VW. ACK

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Facebook Jun 2, 2021

I would like to thank Shehroze and Matt for a great, quick and smooth transition as we got our truck.

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DealerRater Jun 2, 2021

I purchased a 2021 VW Atlas Cross Sport on Monday 5/24/2021 and I’m pleased with the purchase. Mo Kahn was friendly and knowledgeable about the vehicle. I was hesitate with doing business with Bill Jacobs due to past bad experiences at VW and Land Rover locations, but I decided to give Bill Jacobs another opportunity. I had a positive experience with Mo and I’m glad I gave the dealership a second try. I am pleased with purchase and enjoyed working with Mo. Thanks Mo for your professionalism and great service. I’m looking forward to a long relationship with Bill ...

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Cars Jun 1, 2021

Ricardo was great to deal with he knows his product and is very patient definitely recommend him if you’re in the market definitely go see him

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DealerRater May 28, 2021

We just recently made a purchase at Bill Jacobs. We worked with xx and Josh, both made the purchase quick and easy. I spoke with Josh on a Monday night and we were. In the store signing paperwork by 2:30 on Tuesday afternoon. Thank you to everyone on their team that made our experience great.

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DealerRater May 25, 2021

Our salesman Sherroze Israel was awesome he took extra time are convience to go over all functions of our new car top quality professionalism thankyou

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Facebook May 13, 2021

We work with Cesar Mendoza this is our 2nd car we brought from them. Great Place

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DealerRater May 13, 2021

Ray was an excellent and knowledgeable person. His professionalism, friendliness and customer service skills are extraordinary band I'm extremely grateful to have met him!

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DealerRater May 11, 2021

I recently bought the VW id4 SUV. Robert Butts was very friendly and knowledgeable in helping me with the purchase, especially for the brand new EV. I will be glad to recommend other friends to reach out to Robert if they are in interested in a new VW vehicle. Thank you very much! BL

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DealerRater May 10, 2021

Very friendly and good staff,and very fast working and help me,and guys do price very perfect for me,but i have very nice car new 2021

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Facebook May 8, 2021

We were treated exceptionally well by Erica during our recent purchase of the Atlas Cross Sport SE. very happy with our experience.

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DealerRater May 6, 2021

Fantastic Service as I would recommend anyone in need of honest, friendly, and transparent advice. I felt very comfortable and taken care of through the whole process.

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Facebook May 5, 2021

Our entire experience with Bill Jacobs was phenomenal. Ray was a great salesman to work with. He was helpful, patient, and extremely personable. My girlfriend and I were very pleased with the sales managers and finance department as well. Obviously, they all want to push their product, but everyone was great to work with. No pressure experience, and the smile on her face every day when I see her hopping into her new car is worth everything! She absolutely loves her '21 Tiguan R-Line, and we will be heading back whenever the time comes to do new car shopping again. 10/10 experience ...

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Facebook May 4, 2021

cesar was great in my new car thank you.

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Facebook Apr 30, 2021

Jose Juarez took care of my sale. Great customer service and very prompt.

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Google Apr 30, 2021

Kate was great, she helped me with purchasing my new car! Very helpful. The staff was also great and welcoming!

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Facebook Apr 30, 2021

I was at your dealership browsing around and I met your salesman Jose. He answered a couple of questions of mine about a car I was looking at. He didn’t pressure me at all and he was very honest and polite. I thanked him for his time and said when I’m ready to purchase I will come see him. I viewed him as a nice person to do business with.

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Facebook Apr 30, 2021

We were in last week and Jose was our salesman. He’s extremely knowledgeable about the VW automobiles. Jose was able to get us in the car that best fitted my Mothers needs. He has genuine, polite and truly an example of top notch customer service. I will recommend him to family and friends and will also be back to work with him on future purchases.

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Facebook Apr 30, 2021

Jose was very helpful helping us find a vehicle and isn't your typical pushy salesman. Definitely down to earth and made car buying much more pleasurable! 5 out 5 stars from us!

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Facebook Apr 30, 2021

Had a great experience at Bill Jacobs VW. I worked with Jose Juarez who was extremely friendly, knowledgeable and listened to what we wanted. Highly recommend to ask for Jose for your next car buying experience!

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Facebook Apr 30, 2021

Jose Juarez is killing it on likeability, hygiene, and product knowledge. I was really in to his whole, like, vibe and such. Heaven must be missing an angel. Cars are also braggable

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Facebook Apr 28, 2021

Ray was extremely helpful in assisting my boyfriend and I in finding the perfect car for me. Thanks so much!

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Facebook Apr 27, 2021

Cesar was great ! Thank You !

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Google Apr 27, 2021

Cesar was great ! Thank You

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DealerRater Apr 25, 2021

Robert was very friendly and welcoming. This was my second purchase from this dealership and wouldn't go anywhere else for VW. Waiting for ID buzz! 🙂

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DealerRater Apr 24, 2021

Our sales consultant was awesome. She was super nice and made the whole process very simple. She was able to help with our deal price.

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Facebook Apr 24, 2021

I worked with Jose. He was very knowledgeable and pleasantly polite, kind, and genuine. All around great guy and helped to get my price point. Not like your typical pushy salesman. If u want a great deal and even better service be sure to ask for JOSE!!! Thanks for everything!!! 5 Stars ⭐️

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DealerRater Apr 23, 2021

Our sales consultant, Robert Butts was great! He was extremely knowledgeable about all VW vehicles and walked us through a very easy process. We were considering the Tiguan and the Atlas Cross Sport. After driving both vehicles, we new the Atlas Cross Sport was the one. My husband was pushing for the Tiguan for the smaller vehicle size. This is my vehicle and we have had the car for (2) days. Guess who has been driving it? My husband - He loves it. We told Rob where we needed to be on our monthly payments and he made it happen. I ...

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DealerRater Apr 21, 2021

I Purchased a used vehicle at the dealer from Mr. Robert Butts. Very easy and fast. 100 percent professional dealership. Highly recommend !! See Robert he’s a fine young polite man

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Facebook Apr 21, 2021

Jose was great at explaining all of the details of the car. Ended up purchasing a VW Atlas and love it. Great experience!

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Facebook Apr 21, 2021

If you’re looking for a VW, Jose is the man! Great experience and great price.

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Facebook Apr 20, 2021

Caesar Mendoza was my sales person. One word. Awesome

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Facebook Apr 19, 2021

Jose was a great sales advisor during our recent leasing experience. He was very thorough during the test drive and showed us each feature with great detail. He was also awesome with our 3 year old daughter, who was not amused with car shopping. He was very accommodating to our family and made sure that we were beyond satisfied. Jose provided top notch service throughout the entire process and we couldn’t be happier with our new Atlas!

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DealerRater Apr 17, 2021

Ray went above and beyond for us. I couldn’t have asked for a better experience. Such a kind guy. From the test drive to the credit check... he let kept us informed each step of the way. It didn’t feel like more than a business transaction for him and I truly appreciate that.

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DealerRater Apr 17, 2021

This has by far been one of the best car buying experiences i’ve had. Ray was great with making sure i felt welcomed & really gave an awesome background about the vehicle. I definitely recommend this dealership for any new or used VW.

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Facebook Apr 17, 2021

Jose is a wonderful sales agent. Great experience, would recommend! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

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Facebook Apr 17, 2021

Thanks Jose....for making our car buying experience quick and easy. Ask for him for great service. 5 Stars!!!

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Facebook Apr 17, 2021

He was very helpful, courteous. Jose also went out of his way to assist with ensuring my small children were happy during the process with free snacks. All in all great guy & great salesman. If you want top tier service be sure to ASK FOR JOSE. You won’t regret it!!! 5 Stars

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Facebook Apr 15, 2021

I bought a new Atlas. My sales consultant Ricardo Echeverria was excellent. He helped with all my needs. I would highly him.

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Cars Apr 15, 2021

Thank you so much to Josh and Gerardo for their hard work and help in buying my Atlas. Josh went above and beyond to ensure I got exactly what I wanted. They are professional, courteous, and I’m very happy with my purchase. Thank you!!

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DealerRater Apr 15, 2021

Thank you so much to Josh and Gerardo for their hard work and help in buying my Atlas. Josh went above and beyond to ensure I got exactly what I wanted. They are professional, courteous, and I’m very happy with my purchase. Thank you!!

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Google Apr 13, 2021

Very courteous staff. Comfortable waiting area.

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Facebook Apr 9, 2021

I would highly recommend Bill Jacobs VW and especially my salesman, Jose Juarez. Jose really took the time to help me understand the process as well as get extra help for me when I didn’t understand something fully. I found a great vehicle that was priced fair and all of my options were explained to me in a way that I could understand with no sales gimmicks. The entire staff at Bill Jacobs VW is great and I would highly recommend them to anyone in the market for a new or used vehicle!

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Facebook Apr 7, 2021

Jose Juarez was really helpful today showing me multiple options for cars that were around my price budget and of my liking. Overall great sales adviser who will try his best to meet your needs. Definitely recommending him to anyone in search of a new vehicle. 5 star service

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DealerRater Apr 5, 2021

I had the pleasure of having Ray as my sales person. He was awesome to say the least, he had my Tiguan ready first thing Saturday morning. He went the through the entire purchase thoroughly and explained it all to me. He made the purchasing experience at Bill Jacobs VW so fast friendly, that I will be a returning customer. Thanks Ray for all your help

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DealerRater Apr 1, 2021

We just purchased our first Volkswagen, and couldn’t be happier. Josh did an excellent job of finding the perfect SUV for us. He is very professional, personable, and was a pleasure to work with. xx worked with us completing the paperwork, and Matt completed the financial end smoothly and flawless. Everything went perfectly, and we left feeling confident that we made the right decision. Excellent experience at this dealership and with this team. Jane & Jerry Cameron

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Facebook Mar 30, 2021

I just bought a 2021 Volkswagen Tiguan from CK! Got a great deal on the vehicle and got provided with excellent customers service. Big thank you to John for making us feel like family! Such a great team! Thank you again!!

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DealerRater Mar 29, 2021

Celestine was a pleasure to work with. Very smooth experience and did not feel the pressure to leave with a vehicle unlike other dealer experiences

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Cars Mar 27, 2021

One of the best car buying experiences I've ever had and fast too. Ricardo Echeverria was kind and helpful, answering all of my questions. I left feeling I got an amazing deal on an excellent used car.

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DealerRater Mar 27, 2021

Excellent car buying experience! Ricardo Echeverria was an exceptionally kind and helpful salesperson, answering all my questions. I got an excellent deal on a used car.

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Contact Us

(855) 886-2085

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2211 Aurora Ave • Naperville, IL 60540

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Today's Hours:

Open Today! Sales: 9am-8pm

Open Today! Service: 7am-6pm

Open Today! Parts: 7am-6pm

Bill Jacobs Volkswagen 41.7644473, -88.1908682.