Complimentary 7 Year/100,000 Mile Powertrain Warranty on Every New Volkswagen! Click here to learn more.

PROUD TO BE YOUR DEALERSHIP

As a small business, we work hard every day at Bill Jacobs Volkswagen to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.

 

stereotypical sleazy car salesman

TV CAR DEALERS

friendly car salesman helping a customer

REAL CAR DEALERS

 

The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.

 

THE BEST CAR BUYING (AND OWNING) EXPERIENCE

We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.

car owner bringing a vehicle in for service at a dealership

A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.

Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.

 

 
EXPLORE VEHICLES ONLINE

New And Used Inventory Available

TAKE IT FROM OUR NEIGHBORS

We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.

 
START SHOPPING LOCAL!

Check Out Our Great Deals

 
 

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DealerRater Apr 2, 2024

The sales process with Salina was great. She wasn't high pressure, was very knowledgeable, answered all of our questions, made us feel comfortable/happy with our purchase. I wish we would have been given more information upfront on the extended warranty as this process felt a little bit rushed, which is why we gave the financing process only an average score. We left happy with the decision to purchase of the car we got, but questioning whether or not we made the right decision purchasing the extended warranty. In all fairness, it was the last sale of the night, ...

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DealerRater Mar 16, 2024

Andres was so knowledgeable and helpful. Great experience! I was not planning to switch to a new car today but Andres gave me some great feedback and helped me reconsider.

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DealerRater Mar 7, 2024

I loved working with Ricardo! He was so helpful and made the buying process, quick, easy, and hassle free. I would gladly buy my next car from him too. Love my new car, and very glad to have the opportunity to work with Ricardo.

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DealerRater Mar 5, 2024

Ricardo was very professional and kind. I was extremely nervous but he made me feel comfortable during the whole process.

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DealerRater Mar 4, 2024

Ricardo was very personable, courteous and helpful in determining the vehicle of my choice and assisting in my final purchase.

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DealerRater Mar 3, 2024

My man, Andre Bretado, is a good man who helped me through the entire process of me getting my very first car. He truly is a good salesman who cares a lot for his customers. He answered all of my questions, and is very, very patient. I am so excited for my first car and if anyone I know who is looking for a new car I will do definitely send them to Andre. There’s no doubt in my mind that he will take care of them.

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DealerRater Feb 28, 2024

Ricardo was incredible! I bought this car from out of state and he was so incredible helpful with getting everything squared away before I could fly into Chicago to pick up the car. His kindness and loyalty did not go unnoticed. He was so professional and helpful.

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DealerRater Feb 28, 2024

I recently purchased a Cross Sport and the customer service and process was incredible. Selina was my sales associate and she was amazing.

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DealerRater Feb 27, 2024

It was great experience. Selina helped a lot with purchase of new car. Thank you very much

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DealerRater Feb 27, 2024

Overall the experience was decent. My only issue was the time. I know a dealership can take some time but 4 hours on a Thursday and it wasn’t busy seems excessive. We had already agreed on a trade in value a couple days prior and they could have started charging the vehicle sooner. Selina our salesperson was nice and knew a lot about the vehicle.

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DealerRater Feb 18, 2024

Ricardo was the best. He made the experience as painless as possible and explained everything as accurate as possible. Super happy with my purchase

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DealerRater Feb 14, 2024

I recently had the pleasure of working with Ricardo Echeverria at Bill Jacobs VW. He was exceptional: friendly, knowledgeable, great listener, and very personable. He suggested an upgraded SEL-R model of the car I was interested in (which I love!), and greatly helped with getting me a good offer on my trade-in. I’m grateful for a pleasant buying experience at Bill Jacobs, and I highly recommend Ricardo!

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DealerRater Feb 14, 2024

Mo Khan is an exceptionally great salesperson and a wonderful young man. Mo has a thorough knowledge of his product, which is refreshing in his industry. Often, I know more about the car I am shopping for than does the person charged with presenting it to me. With Mo’s nearly encyclopedic knowledge of all things VW, my knowledge of the product seemed paltry by comparison. Mo is also patient; I take an inordinately long time to make a car purchase, and Mo was always available to accommodate me when I needed to take “just one more ride” to assure ...

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DealerRater Feb 12, 2024

To whom you’re making concern I had a great experience at the dealership I was in earlier in the week. Talk to couple guys. Super nice came back a few days later.. Met another salesman Mr Ricardo E. I went to look at a totally different vehicle. He took me right out no hesitation he listened to what I wanted, what I was looking for he came right out with the vehicles Took a test drive. Mr. E did a great job making me feel comfortable,he’s considerate super cool guy he’s a keeper!!! Michael

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DealerRater Jan 31, 2024

The e,penitence was great, it went smooth and efficient. Hayley Blumhardt the sales advisor was very professional, very helpful and supportive , she is a main contributer for this great experience

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DealerRater Jan 31, 2024

Bill Jacobs VW was attentive to our needs and concerns. We were promptly greeted and assisted with a sales representative that was available for questions after leaving the dealership. Other dealers were not as willing or straightforward with the negotiation process. We felt that we were able to get honest answers and a willingness to negotiate for a fair outcome for both parties. I would recommend BJ VW for their above average selection and service.

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DealerRater Jan 31, 2024

Been purchasing/leasing my Jettas since 2007 with Ricardo Echeverria which has been an awesome experience each time. He knows what I’m looking for and works to get me the right car and best deal. He has a very caring, non pressure salesman approach and very easy to deal with.

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DealerRater Jan 27, 2024

He treated us really well and in the end we walked away in a good mood.

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DealerRater Jan 24, 2024

I have a very good experience with Ricardo who was supporting me to buy my car. I recommend the dealer

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DealerRater Jan 19, 2024

Ricardo is great to work with. Excellent car buying experience. Will come back for all my future purchases.

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DealerRater Jan 17, 2024

Excelente servicio, recomendado al 100%, buena atención al cliente, muy amable y ayuda al cliente a obtener lo que desea y ajusta

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DealerRater Jan 8, 2024

Hayley was a consummate professional throughout the entire process and is the first second and third reason I did the transaction with Bill Jacobs Volkswagen.

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DealerRater Dec 28, 2023

The process was smooth, the dealership was clean, and we were offered refreshments multiple times.

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DealerRater Dec 13, 2023

It’s about as good as it gets. They’ll work with you and understand your side of the equation. Hayley even came in on her day off to help get the deal done for me.

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DealerRater Dec 13, 2023

Bought my very first car here, and Ricardo was an absolute joy to work with! I highly recommend working with him 🙂

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DealerRater Dec 8, 2023

Ricardo was great to work with. Extremely personable, responsive and knowledgeable. The delivery process could have been a little faster (seems to always be true of dealerships) but all in all a great experience and would highly recommend Bill Jacobs and Ricardo!

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DealerRater Dec 8, 2023

The vehicles are well displayed. Sales people greet you but give you space to look at the vehicles. As most people I checked things out online and just wanting a visual confirmation.

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DealerRater Dec 6, 2023

Ricardo Echeverria nos atendio durante la compra de nuestro auto. Nos explico cada detalle (en Español) y fue muy paciente. No nos presiono en ningun momento y nos sentimos muy comodos durante todo el proceso. Gracias!

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DealerRater Dec 1, 2023

It was great experience at the VW. Thanks moe and Ricardo. just picked up my Tiguan 2024 thanks again.

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Google Nov 10, 2023

(Translated by Google) Today I went to this dealership in order to buy a spare part for the electrical part of the license plate light connector for a 2009 VW Touareg. Excellent service, very friendly and diligent, I was quick in the process of purchasing said spare part. I also noticed that they sell clothing, caps, and sweaters with the Volkswagen Company logo. I recommend visiting (Original) Hoy Fui a este concesionario con la finalidad de comprar un respuesto de parte eléctrica conector de la luz de matrícula de una VW Touareg 2009. Excelente atención muy amable en el ...

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DealerRater Nov 9, 2023

I am pleased with dealing with Kelsie Stowe he was very nice and informative and helpful with explaining all the gadgets on my new car

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DealerRater Nov 8, 2023

Friendly, knowledgeable, Trustworthy and helpful! It was a great experience! Haylee was great to work with! I would highly recommend going to see Haylee!

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Google Sep 27, 2023

Hayley was great! I just wish that when we were waiting for the finance department to free up we could have went over all the little details of the car. A little trouble with some of the paperwork in the finance department but we got it figured out.

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DealerRater Sep 25, 2023

I went into the dealership and walked out with a new vehicle a couple hours later. I had a great experience working with Hayley B in sales and PJ in finance they went above and beyond to ensure a great experience.

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DealerRater Sep 25, 2023

Best experience I have ever had buying a car. Everyone was so attentive and kind. I can’t say enough nice things about Hayley B, she went above and beyond as well as our financial advisor PJ!!! I will definitely be back in the future to see them!

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Google Sep 23, 2023

I had a great experience!!....Hayley was absolutely superb from beginning to end and made our visit pleasant

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DealerRater Jul 7, 2023

Such wonderful human beings! They transformed the difficult task of selling back my late husband's car into a moving humanitarian experience. Joey, Gleb, and Brenda, you are THE BEST.

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DealerRater Jun 13, 2023

Hayley was very professional in her management. She didn't create false expectations and did everything within her reach to match the offer to my needs. When we finished the negotiation, I received a pleasant surprise: my personal belongings had been placed in my new car. Additionally, they gave me gifts. It was fantastic. The only area for improvement is in the signing process. The person who attended to me seemed a bit upset because I didn't want to accept extended warranties. Everything else exceeded my expectations.

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Google May 30, 2023

Went in to purchase a car, didn’t have the best knowledge of everything I needed to know, but Gerardo (salesman) did an amazing job of getting me the right car for me. This has been our 2nd car purchase with him and we will continue to only buy from him. We appreciate his time and effort. We will 100% recommend him and his location!!

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Google May 30, 2023

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Google May 1, 2023

I Bought a car from you. The salesman was Andre. B. He was very knowledgeable and was able to answer all of my questions. He came through with everything we talked about and I bought the car. If in the future I’m looking again for a car I will call him first.

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Google Apr 13, 2023

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Google Apr 12, 2023

Andres did a great job in helping me find the right car for me at this time.

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Facebook Feb 27, 2023

I purchased a 2023 Tiguan through Ricardo. We had called around to multiple VW Dealerships to find the trim and color Tiguan we wanted. Ricardo was the only salesman who was able to find the exact car I wanted. The only downfall with the dealership was the finance manager was very pushy with the extended warranty and made the conversation/final process in purchasing the car awkward. I’m glad my husband did the research as the interest rate I was being quoted was over 7% for someone with excellent credit. My husband brought up that the VW website is offering 3.9% financing ...

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Facebook Feb 26, 2023

We worked with Ricardo while buying our 2021 Atlas. He has twenty years of experience and it shows. He was able to answer the majority of our questions with ease. If he was unsure on something, he found out promptly. He was very professional and patient with us and our two small kiddos. Buying a car was a great experience thanks to Ricardo and the other courteous staff at Bill Jacobs VW.

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Google Feb 4, 2023

(Translated by Google) Very excellent yes, above all, thank God, a lot of support since I called him on the phone and his entire team since I arrived, very attentive, I do not speak English and they went for other colleagues and helped me and there are those who also speak Spanish. God continue to bless us and to date Amen (Original) Muy excelente si sobre todo gracias a Dios muchísimo apoyo desde que le marque por teléfono y todo su equipo desde que llegué muy atentos no hablo inglés y fueron por otro compañeros y ...

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Facebook Jan 30, 2023

Excellent service, Ricardo, excellent person, very friendly and very helpful, he helped me a lot with my deal, he correctly explains everything about what the loan is about. If you go to that dealer, you will not regret

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Facebook Dec 10, 2022

Ricardo helped me purchase my 2023 ID.4! He was extremely nice and patient, making me feel comfortable while making this big decision. Thank you!

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DealerRater Nov 30, 2022

Love my new Atlas and Joey P is the reason why. Joey P couldn't have made the deal go any smoother.

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Facebook Nov 16, 2022

Had a very positive experience with salesperson Robert Butts who went above and beyond to deliver my new 2023 ID.4. He is their EV expert and also very good at the sales process. Would recommend A+++

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Facebook Nov 15, 2022

Cesar sale my second car thank you.

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Facebook Nov 6, 2022

Our experience at Bill Jacobs VW was easy. We found a car online, came in to see it, the vehicle checked all of our boxes. We worked with Gerardo and he guided us through the process. They were flexible with our trade in offer and a little on the price of the new vehicle to make the numbers work for us. We were in and out in a couple of hours with a beautiful new car.

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Facebook Oct 31, 2022

Thank you Bill Jacobs VW and a big thank you to Robert Butts for helping us with our new ID.4! Robert helped us get comfortable with the first ecar jitters and we really appreciate all the time he gave us in explaining the many options the car offers.

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DealerRater Oct 30, 2022

We were blown away with how much Robert Butts knew about the ecar VW ID.4. He was very patient in explaining everything to us, and as new ecar owners, we appreciated his patience. His knowledge of the ID.4 is incredible - thanks, Robert! Also had a good experience with the financing officer Matt. He made the process very easy.

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Facebook Oct 25, 2022

Robert was awesome! Very thorough.

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Facebook Oct 24, 2022

Great service and helpful staff

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Facebook Oct 19, 2022

I went to Bill Jacobs Volkswagen in Naperville looking for a new car. I had the pleasure to speak with Ricardo Echeverría (Sales Advisor) and I was really impressed with the quality of his service and his professionalism. Getting a new car is usually stressful and tedious, but Ricardo went above and beyond to make sure the process went smooth and quick! I absolutely love my new vehicle and I truly appreciate Ricardo’s efforts to make every step of the way easy and friendly. Shout out to everyone at Bill Jacobs Volkswagen and their great customer service and ...

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Facebook Sep 28, 2022

I had a phenomenal experience with Robert Butts as our sales consultant. He was very knowledgeable and helped me narrow down my search. Once I decided to purchase a Taos, I negotiated with 3 dealerships including Bill Jacobs. Robert did everything in his power to be sure I got the best deal including creative rebates and a great interest rate. The actual sale of the car was efficient and he and the finance team did a great job getting us in and out with a new car! I highly recommend Robert for your next car.

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Facebook Sep 24, 2022

Robert was great!! Got me a beautiful SUV in my price range. Would recommend to anyone.

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Facebook Sep 22, 2022

Cesar sold me a atlas 100 percent satisfied thank you cesar.

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DealerRater Sep 8, 2022

Came in to purchase a vehicle, and 2 sales advisors were being very helpful in making sure my families needs were met. Gerardo and Cesar did a great job. Would strongly consider them for future business.

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Facebook Sep 2, 2022

Love this dealership! Erica has gone above and beyond for us last year and again this year! My husband and I have both gotten cars from her and she has always made sure we are happy with what we have! This car market is insane right now so having someone who cares about you enough to stay in contact and search long and hard for the perfect car for you is an amazing thing. Thank you again for all the hard work!

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Facebook Aug 28, 2022

Cesar was great. Wonderful experience

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Facebook Aug 28, 2022

Cesar was wonderful! Quick and very helpful. 10/10 recommend!

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Facebook Aug 22, 2022

Thank you Bill Jacobs VW for yet another amazing experience! Just purchased a 2019 Jetta from Robert (our 7th purchase from him over the years)! Can’t say enough good things about Robert, the service and dealership.

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Facebook Aug 13, 2022

The guys here, Adam, John and Pj, were amazing! They were very hospitable and moved mountains to make things work for me through every step of the process! I absolutely LOVE my Hyundai I bought from them! Thank you guys! I will definitely be back next time I'm in the market for my next car!

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Facebook Jul 27, 2022

I got my car from Erica and she was absolutely outstanding!! I’ll only get a car from her, she made sure i was comfortable with everything and made sure i got the car i wanted in such a shortage right now!! I highly recommend this dealership! very friendly and amazing staff!

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Facebook Jul 15, 2022

We had a wonderful experience at Bill Jacobs VW! We worked with Ricardo who was very knowledgeable and patient and our sale was very smooth. If you need an experienced salesperson ask for Ricardo! You wont be disappointed. Thanks for all your help Ricardo!!

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DealerRater Jul 13, 2022

Ricardo assisted us with our purchase and we were very pleased with how knowledgeable and patient he was!! The sale went smooth and we will definitely recommend him to others as well as the entire dealership! Thank you Ricardco for helping us purchase our vehicle!! We love it!!

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Facebook May 28, 2022

Ricardo was very helpful with the purchase of my sons first car. He helped us resolve an issue with the paperwork and continued to update us until it was resolved. We would purchase another car from him again.

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Facebook May 5, 2022

We recently purchased a new Tiguan and had a great experience working with Ricardo. He was very knowledgeable and patient. We had a 5 star experience with Ricardo and the Bill Jacobs team.

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Facebook Apr 25, 2022

@Robert Butts was the Sales Advisor that took me through the ins and outs of my new vehicle. He was very helpful and knowledgeable and I appreciated the time he took to show me my new vehicle. Thank you!

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Google Apr 23, 2022

Great place to have your VW repaired and maintained...

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Facebook Apr 13, 2022

Cesar was very polite and helpful! Just bought a car and it was a very good experience!! Recommend highly!

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DealerRater Apr 9, 2022

Robert was exceptional and provided stellar service regarding my new Atlas purchase. I will definitely recommend him to friends and family

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Facebook Apr 2, 2022

We worked with Ricardo and had a wonderful experience. No gimmicks, was upfront about cost, and went above and beyond to make sure we were happy with the car. Would buy from here again.

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DealerRater Apr 1, 2022

Great dealership, very helpful when it came to decision making and everything else! Totally recommend

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DealerRater Apr 1, 2022

the dealership was great and they were friendly and they did not over charge like other dealership

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Facebook Mar 31, 2022

Have been very happy with Bill Jacobs VW for the last 3 years- Ricardo is top notch and has been approachable to work alongside. Would continue to recommend Ricardo to our local friends and family.

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DealerRater Mar 31, 2022

Rob Butts is a friendly & extremely knowledgeable sales rep. His patients and willingness to work with us was truly appreciated. John Grubbs(GM) was also very helpful and insightful with our purchase.

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DealerRater Mar 23, 2022

Great service from everyone, only Dealer to offer an option that covered our needs and circumstances. We just arrived to the US and it was the only dealer to offer a lease with no credit score or credit history in the country with their Foreign Business Program

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Google Mar 21, 2022

Beautiful dealership. Excellent, honest staff. One of the best car shopping experiences I've had. I strongly recommend them.

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Facebook Mar 18, 2022

My salesperson Gerardo was great he went over my options for the vehicle and helped me buy a Taos! Recommend the dealer if you’re in the market for a vehicle

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Facebook Mar 13, 2022

S/O to Cesar, super helpful, extremely professional, and just an amazing all around salesman!

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Facebook Mar 11, 2022

went to buy another car from cesar 100 % recommend.

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Google Mar 8, 2022

Adam was great! made car buying experience smooth and easy. 5 stars

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Google Mar 6, 2022

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Google Mar 6, 2022

Really helpful staff. We worked with Robert Butts and Robert kept us regularly updated on the progress. At the time of sale, Robert helped expedite the process and took extra time to walk us through new features in the car. I would highly recommend working with Robert

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Google Mar 6, 2022

We just purchased a new VW Taos from Bill Jacobs. Michael Gorman was our sales rep and he made the process easy and convenient. Plus we got the car we wanted at a good price in a tough car buying environment. I highly recommend Michael and Bill Jacobs VW.

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Facebook Mar 5, 2022

Cesar Mendosa our sales rep was very helpful and did a great job communicating with us.

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Google Mar 1, 2022

My husband and I recently bought a new car for our son through Gerardo at Bill Jacobs Volkswagen in Naperville. We had been to several dealerships but chose to purchase the car from Gerardo because of his professionalism and wonderful personality. We would definitely recommend him and this dealership to family and friends in the future!

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Google Feb 28, 2022

The folks here are always responsive, provide good information, and don't try to sell you something every time you walk in the door. Highly recommended.

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Facebook Feb 22, 2022

We purchased a vehicle here from Cesar Mendoza. We would highly recommend him! He is very understanding and patient. Habla español también!

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Facebook Feb 22, 2022

Thank you Cesar Mendoza for working hard to get me a vehicle that I would enjoy with my family. We appreciate your patience with us and you were very friendly and made our experience a great one at Bill Jacob’s Volkswagen of Naperville Illinois. If you need to find a car, I definitely recommend Cesar Mendoza. Please ask for him, you will not regret it.

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DealerRater Feb 16, 2022

El mejor servicio de parte de Gerardo Martínez & Paul South . They listened to us , the dealership made the process easy , quick and clear communication final price was exactly as negotiated ( No last minute surprises ) we had a wonderful experienced . Gerardo aparte de ser muy joven es todo un profesional . Thank you guys !

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Facebook Feb 16, 2022

Cesar was great to work with, it was a smooth experience! From beginning to end he answered all questions, and made sure we were comfortable every step of the way!

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Facebook Feb 16, 2022

Bought a new 2022 Tiguan with Cesar today, he treated us like family and made sure we got the best fit for our growing family! He was very knowledgeable, professional, and easy to talk to. Would recommend anyone buy a car with him!

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Facebook Feb 15, 2022

Ricardo went out of his way to fix and pay for a broken mirror out of his own money for my used Nissan I got through them. This dealer worked super fast and we were done in less than an hour. Will definitely go back and reccomend Ricardo as a great salesman!

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Google Feb 6, 2022

After doing a lot of research I decided to replace my Mazda CX5 with a VW Tiguan. Every person I encountered at Bill Jacob's was friendly, professional, and knowledgeable. Shehroze made me feel like I made the right decision and helped me choose the specific vehicle I was driving home and I left feeling like I had a good handle on all the fabulous tech in this car! Matt was welcoming and patient when it was time to do the financing. They both made what could have been an overwhelming experience very simple and enjoyable. Thank you both for ...

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Google Jan 28, 2022

We've been on a search for a new car and we fell in love with the VW Atlas. We worked with Adam and he was great! He did not pressure us to buy, he gave us some space and let us try a few cars before making our final decision. He explained everything and was able to help meet us at our budget. Overall we really loved our experience at Bill Jacobs! Thank you again for all the help!

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Bill Jacobs Volkswagen 41.7644473, -88.1908682.