Complimentary 7 Year/100,000 Mile Powertrain Warranty on Every New Volkswagen! Click here to learn more.

Dare to Compare


Local Volkswagen drivers have options when it comes to who provides routine maintenance and repairs – take your vehicle to the nearest independent service shop, or visit a certified Volkswagen service department? We removed the guesswork and hassle out of this decision by daring to compare the service quality and value provided by a certified VW service department vs independents. The analysis includes the technicians, parts, facility, and no-cost conveniences that customers can expect to receive. Continue reading for the details about how certified VW service provides Volkswagen owners with greater quality and value.

Service & Parts SpecialsSchedule Service


Few, if any, factors are as important as the technician completing the job. Our technicians hold gold-standard certification with hands-on experience working on vehicles just like yours. Getting a certified technician is important for oil changes and increasingly important for technical services on sophisticated systems, such as transmission, suspension, and exhaust. Independent service shops hire self-taught mechanics without certification.


Genuine Volkswagen OEM parts are designed specifically for your Volkswagen model and rigorously tested to prove durable performance. We know that genuine OEM parts offer the greatest quality and value, and that’s why we only install them! Independent service shops often rely on aftermarket parts without rigorous engineering, nor are they backed by a warranty. When you want the best results for your Volkswagen, the service must include genuine OEM parts.


Volkswagen is a famed automotive brand known for advanced technology and safety. Shouldn’t the facility and equipment completing the service match your vehicle’s technology? Our state-of-the-art service department has computerized equipment and diagnostic tools to complete technical services according to certified Volkswagen standards. Independents are not held to such a high standard and often use yesterday’s equipment.


White Glove Service offers maximum convenience that you simply won’t find at the nearest independent service shop. White glove treatment means that we will pick up your Volkswagen, leave you a rental if needed, bring your vehicle to the dealership for service, and return it after service at no charge to you! We also provide updates as we complete repairs to keep you informed of progress.


Local Volkswagen drivers in Wheaton, Woodridge, Naperville, Aurora, and Bolingbrook, IL have two options for scheduling appointments: through the online service scheduler at any time, or by phone during normal business hours. We offer extended Saturday hours if you need a weekend appointment. Feel free to unwind in the comfortable waiting area with free wi-fi, reading material, and refreshments while we finish the service.

Schedule Service


Complimentary Bill Jacobs Volkswagen Amenities

  • Immediate Service Appointments
  • 15 Service Bays
  • Free Wi-Fi
  • Complimentary Multi-Point Inspection
  • M Performance Parts & Accessories
  • Flat Screen TVs
  • Flexible Service Financing Options
  • Same Day Appointments
  • Factory-Trained VW Technicians
  • Complimentary Beverage & Coffee Bar
  • Online Service Scheduling
  • Newspapers & Magazines
  • Loaner Cars Available With Every Service

Parts Info

Phone Numbers:Parts Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 5:00 PM
  • SunClosed

Bill Jacobs Volkswagen is located at: 2211 Aurora Ave • Naperville, IL 60540

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Bill Jacobs Volkswagen 41.7644473, -88.1908682.