Dare to Compare


Local Volkswagen drivers have options when it comes to who provides routine maintenance and repairs – take your vehicle to the nearest independent service shop, or visit a certified Volkswagen service department? We removed the guesswork and hassle out of this decision by daring to compare the service quality and value provided by a certified VW service department vs independents. The analysis includes the technicians, parts, facility, and no-cost conveniences that customers can expect to receive. Continue reading for the details about how certified VW service provides Volkswagen owners with greater quality and value.

Service & Parts SpecialsSchedule Service


Few, if any, factors are as important as the technician completing the job. Our technicians hold gold-standard certification with hands-on experience working on vehicles just like yours. Getting a certified technician is important for oil changes and increasingly important for technical services on sophisticated systems, such as transmission, suspension, and exhaust. Independent service shops hire self-taught mechanics without certification.


Genuine Volkswagen OEM parts are designed specifically for your Volkswagen model and rigorously tested to prove durable performance. We know that genuine OEM parts offer the greatest quality and value, and that’s why we only install them! Independent service shops often rely on aftermarket parts without rigorous engineering, nor are they backed by a warranty. When you want the best results for your Volkswagen, the service must include genuine OEM parts.


Volkswagen is a famed automotive brand known for advanced technology and safety. Shouldn’t the facility and equipment completing the service match your vehicle’s technology? Our state-of-the-art service department has computerized equipment and diagnostic tools to complete technical services according to certified Volkswagen standards. Independents are not held to such a high standard and often use yesterday’s equipment.


White Glove Service offers maximum convenience that you simply won’t find at the nearest independent service shop. White glove treatment means that we will pick up your Volkswagen, leave you a rental if needed, bring your vehicle to the dealership for service, and return it after service at no charge to you! We also provide updates as we complete repairs to keep you informed of progress.


Local Volkswagen drivers in Wheaton, Woodridge, Naperville, Aurora, and Bolingbrook, IL have two options for scheduling appointments: through the online service scheduler at any time, or by phone during normal business hours. We offer extended Saturday hours if you need a weekend appointment. Feel free to unwind in the comfortable waiting area with free wi-fi, reading material, and refreshments while we finish the service.

Schedule Service


Enjoy Complimentary Bill Jacobs Volkswagen Amenities

  • Complimentary Wi-Fi
  • Complimentary Multi-Point Inspection
  • M Performance Parts & Accessories
  • Flat Screen TVs
  • Complimentary Beverage & Coffee Bar
  • Online Service Scheduling
  • Newspapers & Magazines
  • Certified Technicians
  • Genuine OEM Parts
  • Comfortable Waiting Area
  • State-of-the-Art Facility
  • Saturday Service Hours
  • Showroom
    VW Parts
    Service Lane
    Please don't hesitate to direct your service questions to us! Fill out the simple form below and our technicians will get back to you.
    • *By submitting your contact information, you consent to be contacted by email, telephone, and/or text about purchasing a vehicle, obtaining vehicle financing, servicing a vehicle, or purchasing parts. Clicking on the Submit button is your electronic signature.
    • *By submitting this form I understand that Bill Jacobs VW may contact me with offers or information about their products and service.
    • This field is for validation purposes and should be left unchanged.

    Bill Jacobs Volkswagen

    2211 Aurora Ave,
    Naperville, IL 60540

    Service Hours

    Phone Numbers:Service Hours:
    • Mon - Fri7:00 AM - 6:00 PM
    • Sat7:00 AM - 5:00 PM
    • SunClosed
    Parts Hours:
    • Mon - Fri7:00 AM - 6:00 PM
    • Sat7:00 AM - 5:00 PM
    • SunClosed


    Dealer Wallet Service Marketing & Fixed Ops SEO by
    Fixed Ops Digital

    Bill Jacobs Volkswagen is located at: 2211 Aurora Ave • Naperville, IL 60540
    Saved Vehicles


    You don't have any saved vehicles!

    Look for this link on your favorites:


    Once you've saved some vehicles, you can view them here at any time.

    Contact Us

    (855) 886-2085

    Call Now

    2211 Aurora Ave • Naperville, IL 60540

    Get Directions

    Today's Hours:

    Open Today! Sales: 9am-8pm

    Open Today! Service: 7am-6pm

    Open Today! Parts: 7am-6pm

    Bill Jacobs Volkswagen 41.7644473, -88.1908682.