5-Year Complimentary Safe & Secure Plan

July 24th, 2023 by

5 Years of Complimentary Safe And Secure on all 2024 VW Models

We want our customers to drive with confidence, knowing that we’re here for them when things don’t go as planned. That’s why we’re pleased to announce that all new 2024 Volkswagen vehicles will receive a 5-year Complimentary Safe & Secure Plan—at no additional cost. Drivers will need access to the myVW app, accept the Car-Net Terms of Service, and enroll in the Safe & Secure Plan, no credit card or payment is required for Volkswagen owners to take advantage of the 5 year Complimentary Safe & Secure Plan.

5-Year Complimentary Safe & Secure Plan

The Volkswagen “Safe & Secure” feature —now available at no additional charge for five years—allows owners to access Emergency Assistance through the SOS button in the vehicle, and, if a cellular connection can be established, can put the driver in contact with the Car-Net service center, who can direct emergency responders to the vehicle’s location and notify the user’s Emergency Contact.  Provided a cellular connection can be established, Automatic Crash Notification can help automatically notify an operator who can quickly contact first responders in the event of a collision. In gas-powered vehicles, Anti-Theft Alert sends a push notification to the user if the vehicle’s anti-theft alarm is triggered, and Stolen Vehicle Location Assistance uses Car-Net technology to assist law enforcement with locating the vehicle in the event that it is stolen. In addition, Information Assistance—accessed through the i-call button within the vehicle—allows the driver to speak to a Car-Net agent for support needs, such as points of interest and account services.

Help is on the Way in a 2024 VW from Bill Jacobs Volkswagen

Now is the perfect time to purchase a new 2024 Volkswagen model with the 5-year Complimentary Safe & Secure Plan from Bill Jacobs Volkswagen in Naperville. Are you looking for a sedan or compact vehicle like a Volkswagen Jetta or Golf? Are you looking for a sport size SUV like the Tiguan or Taos? Or are you looking for a full size SUV like an Atlas or Atlas Cross Sport? Maybe you are looking for a zero carbon emissions electric vehicle like the ID.4? View our Online Inventory of new VW vehicles then schedule your test drive with one of our Sales Advisors. The team at Bill Jacobs VW is here to walk you through the entire car buying process and ensure your family leaves with the Volkswagen that best fits your family’s driving and safety needs.


Five (5) year complimentary plan applies to MY20 to MY23 vehicles equipped with Car-Net hardware. Most MY20 Passat vehicles are not equipped with Car-Net hardware. Valid in the U.S. only. Rental fleet vehicles and vehicles that are or have been classified as totaled, salvaged, or rebuilt are not eligible. For customers who do not have an existing Safe & Secure plan, the Safe & Secure complimentary plan will begin on original (new, unused) vehicle in-service date or June 1, 2023, whichever is later. For customers who already have an active Safe & Secure subscription, complimentary plan will begin after paid subscription has been exhausted. Remainder of Safe & Secure plan is transferable. Paid subscription is required to continue services after complimentary plan expires. Services require VW ID, myVW app, and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of myVW and Car-Net Terms of Service. Offer not redeemable for cash. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing vehicle hardware. Always pay careful attention to the road and do not drive while distracted. All services and features may not be available on all vehicles. For example, ID.4 vehicles do not include Stolen Vehicle Location services or Anti-Theft Alerts, and MY21 ID.4 vehicles do not have the Information Assistance service. Some features may require the most recent software update. Certain Car-Net services may require additional payment for emergency and other third party services rendered such as towing or ambulance transport services. Standard text and data rates may apply.

May require additional payment for emergency and other third party services rendered such as towing or ambulance transport services.